windows 10 laptop dell inspiron 13 new battery will not stay

June 15, 2019 at 09:53:14
Specs: Windows 10
Windows 10 laptop inspiron 13 7000 series new battery fully charged shows 100% I disconnect power cord and the laptop goes dead in 20 seconds

See More: windows 10 laptop dell inspiron 13 new battery will not stay

Reply ↓  Report •

#1
June 15, 2019 at 10:09:18
Sounds like the new battery is a bad battery.

How To Ask Questions The Smart Way


Reply ↓  Report •

#2
June 15, 2019 at 10:30:23
Does the laptop work ok on mains only; i.e. without the battery installed?

If so I’m inclined to agree with Razor2.3

If the battery is under warranty, request a new/replacement battery; or a refund if they won’t replace it, and then buy from another source?


Reply ↓  Report •

#3
June 15, 2019 at 12:16:45
A genuine Dell battery, or a cheap Chinese eBay knock-off?

Reply ↓  Report •

Related Solutions

#4
June 15, 2019 at 14:35:23
Are there such things as cheap Chinese knock offs these days?

Reply ↓  Report •

#5
June 16, 2019 at 00:34:09
Yes.

For example, this: https://www.ebay.co.uk/itm/42Wh-Bat... is less than half the price of the real thing.


Reply ↓  Report •

#6
June 16, 2019 at 02:36:33
What will they think of next; what else will they get up to...

Reply ↓  Report •

Ask Question