Windows 10 Get Started and Internet

March 19, 2018 at 13:18:34
Specs: several
An app on the Start Menu of newly-installed Windows 10
is called "Get Started". When starting it before connecting
to the Internet, it has just two kinds of info: connecting to
the Internet and WiFi, and accessibility features.

The very first thing it says is "It looks like you're not connected
to the Internet." It directs me to use Network troubleshooter to
try to fix the problem.

Before connecting to the Internet, I disabled rules in Windows
Firewall that would allow anything through a Public connection
except a browser - IE and Edge. I'm using Edge right now.
I also left one outbound rule in place that allows "Get Started"
through. That is the only rule I can find right now that clearly
has to do with "Get Started".

But now that I am connected to the Internet, Get Started still
says it looks like I'm not connected. Network troubleshooter
doesn't seem to do anything helpful.

Any idea what I missed?

-- Jeff, in Minneapolis


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#1
March 19, 2018 at 14:41:29
Why would you play with Windows firewall before actually making an internet connection on a newly installed copy of Windows (10 or otherwise) as the defaults are all you need from the start? The time to play with the security tightening is after everything is working correctly and then only one change before testing that everything still works.
I would suggest setting everything back to defaults first.
What type of internet connection do you have? Hard wired or Wifi?
Does the router/internet work currently with other devices?
Is this a new build, reinstall, upgrade over or clean install on an older system, or a 'problem child'?
If an older system, was it working before the install with the previous operating system?
Did you select to set up the internet during the install or did you opt to set it up later?
Facts please.

You have to be a little bit crazy to keep you from going insane.


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#2
March 19, 2018 at 16:19:43
I tightened the restrictions in Windows Firewall before connecting
to the Internet for the first time in order to prevent the computer's
security from being compromised. Waiting until after connecting
would make the whole effort worthless.

I connect to the Internet via a 4G LTE wireless modem/router.
As I said, it is working for IE and Edge, which I'm using right now.
Other devices aren't relevant since the Get Started app is only on
the Windows 10 computer. The problem clearly is not with the
modem/router. I have no doubt at all that I did it. I mainly wonder
whether Get Started depends on other Windows Firewall rules that
are not labeled like the one I found.

The Windows 10 install was of the April 2016 version that came
preinstalled on this new HP laptop, from the HP Restore partition.
It had never been connected to the Internet before. I don't recall
making any choices about setting up the Internet during install,
but I didn't connect it to the Internet until several days later, after
disabling everything that might connect surreptitiously. I tried to
leave the Get Started app enabled.

-- Jeff, in Minneapolis


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#3
March 19, 2018 at 17:35:37
"I connect to the Internet via a 4G LTE wireless modem/router"

Does that mean you're charged per GB of data? If the answer is yes, that would seem to explain why you're so concerned about your apps "phoning home". I thought it was paranoia but apparently it's all about the money. There's no better/cheaper alternatives - Verizon? Spectrum? Comcast?


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Related Solutions

#4
March 19, 2018 at 18:01:47
No, I'm not charged per GB of data. In fact, my download is
unlimited. It just isn't particularly fast. Completely adequate
for nearly all purposes, though, and excellent for the price.

It's paranoia.

-- Jeff, in Minneapolis


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#5
March 19, 2018 at 21:07:23
On a 'factory' install or reinstall I can see uninstalling most of the factory installed programs (or better yet, download the ISO image from MS, install it cleans and then use the factory activation key). Once most of the junk is removed, Windows update done, your drivers installed, your AV program installed, you should be safe on the internet. You will not pick up junk if you do not go to risky sites, click on random stuff. and do not open emails that are unknown. You can also use 'in private browsing' and set more secure browser settings (on add ons, pop ups, cookies, etc.). Remember that your router also has a firewall to protect you. The likely hood that a random attack comes your way as a single user among billions is slim if you avoid taking their bait left out there on shady sites and wherever they can hide them. You actually have to get something in order to open that door and if you accidentally allow something to install then it will open a port to the outside when it installs so all of your firewall tweaking will be for naught. Your AV protection and occasional manual scans with things like Malwarebytes as well as your diligence is what protects you.
On a new machine I am careful to visit (read as:only internet connectivity) ONLY factory support sites (drivers), downloads for drivers, utilities, Windows Update and one or two very trusted sites before my set up is complete and secure. After that, normal diligence.

You have to be a little bit crazy to keep you from going insane.


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#6
March 21, 2018 at 14:41:23
So nobody here knows enough about the details of how
Get Started works to suggest possible reasons why it thinks
the computer isn't connected to the Internet?

-- Jeff, in Minneapolis


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#7
March 21, 2018 at 15:03:53
Are you using a VPN?

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#8
March 21, 2018 at 17:07:26
No VPN. Everything that deals with Internet connections was
in the original HP / Windows installation, although I deleted many
parts of that installation, including Avast SecureLine.

-- Jeff, in Minneapolis


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#9
March 24, 2018 at 07:54:35
Considering your paranoia, I'm surprised you would even run Windows 10.

"You might wonder why Microsoft gave away billions of dollars worth of Windows 10. In fact, up until Windows 8, they sold the operating system to generate significant revenues for the company…it was the company “cash cow”."...."Microsoft has figured out that if they spy on your computer behavior and internet searches, they can then sell YOU as THE PRODUCT – yes, you become the product (to advertisers and maybe even government agencies) for much more than you would have paid for the Windows upgrade."

Creepy Cortana – Is She Spying on You?

See What Data Microsoft is Collecting on You and Put a Stop to It (Maybe)

Windows 10 Privacy: Everything you need to know to keep Windows 10 from spying on you


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#10
March 24, 2018 at 21:25:31
.... And what about all of those Google and Apple devices everyone is installing to listen into their homes to everything they say.... Do you really think they only listen when you say "Hey Google....." etc. They listen to everything you say around them, sorting everything by relevance. Most is probably ignored for now so we are to get comfortable with them being around but you can be sure they are already listening for sellable information on what you may purchase soon.
Paranoid? Probably.
Getting one? Never.
We will need better privacy laws about them first.... never happen, they are worth too much business.

You have to be a little bit crazy to keep you from going insane.


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