Solved windows 10 dvd reader and writer drives will not function

May 5, 2017 at 03:12:25
Specs: Windows 10 32 bit
This is an answer not a question.
Installed windows 10 32 bit and loaded some programs but both cd reader and the dvd writer stopped working Contacted microsoft help who accessed the computer ran checks interesting to see your computer taken over by remore source, [first lady disconnected ] then I tried again and put through to another who went through similar checks but plainly got lost and ended up reinstalling creators update and left saying all was resolved. It was not so [So much for MS Redmund]
I looked again at what I hadinstalled [not much] but had installed corel office 12 which included Pinnacle instant CD/DVD. Ah ha looked a likely candidate, unisatalled this and hey all is okay

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#1
May 5, 2017 at 06:06:56
✔ Best Answer
Thank you for the info and advisory... Often such info is useful anon - especially when others come across it via a google trawl...

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