Solved Window 10 upgrade froze my wireless mouse and keyboard

October 17, 2015 at 10:17:21
Specs: Windows 7
I upgraded my PC from windows 7 to Window 10 and now my wireless keyboard and mouse are frozen. Does not work. All I get on start up is a blue screen with 1. Welcome back Gerry 2. I'm not Gerry and 3. Next. But I cannot respond cuz my wireless keyboard and mouse are frozen and do not respond. Please help me

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#1
October 17, 2015 at 13:13:40
✔ Best Answer
Cripes - never heard of a name change creeping in. Silly question and maybe too hopeful but have you tried turning the computer off and on again? Hold the Power Off button until it goes off if necessary.

Always pop back and let us know the outcome - thanks


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