why won´t my computer start after enterng password

January 5, 2017 at 05:16:06
Specs: Windows 10
When I turn on the computer and enter my password I get an error message that says line 15. Then pc cleaner window appears. somehow it goes to ayahoo page but it is all in chinese or korean, can´t tell.

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#1
January 5, 2017 at 08:17:05
If you're able to get to Yahoo, your computer IS starting. Why did you install "PC Cleaner"? If you didn't do it deliberately, it probably piggybacked with some other software you installed. Regardless, it's an infection. Download & run all 3 of these programs. Reboot after each one does it's job, then run a full scan (not quick scan) for viruses using your anti-virus program. You might also want to consider replacing it with something else because it doesn't appear to be doing its job.

Adwcleaner: https://www.malwarebytes.com/adwcle...
Junkware Removal Tool: https://www.malwarebytes.com/junkwa...
Malwarebytes Antimalware: https://www.malwarebytes.com/


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