why isn't the dvd playing on this laptop

September 24, 2017 at 12:00:16
Specs: Windows 10
I have a dvd i'm trying to play and it just sits there, never starts. the same dvd does work on other laptops .. any help is appreciated

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#1
September 24, 2017 at 12:25:26
Do other disks play OK in this DVD drive?

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#2
September 24, 2017 at 12:38:31
See if the drive appears. If so maybe you can play it from there.
Yep, answer to question in #1 would be useful - thx.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#3
September 24, 2017 at 16:05:06
No, no disks are working

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#4
September 24, 2017 at 16:06:02
What does that mean? lol

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#5
September 24, 2017 at 16:43:53
Try installing VLC Player: https://www.videolan.org/vlc/index....


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#6
September 24, 2017 at 17:00:45
Are you saying that no disks will play,be they cd or dvd?


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#7
September 24, 2017 at 18:51:28
Have you tried cleaning the laser lens with rubbing alcohol and a cotton swab, or a DVD drive cleaning kit? If that doesn't work and the drive is removable, try reseating the drive. Otherwise, it sounds like you need to replace the drive.

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#8
September 25, 2017 at 07:15:17
OK, I'll reword my #2.

Go to your drives and find the disk drive. Insert the disk and it then should show there. If it does try playing it from there. What happens at each step might help us towards solving your problem.

Always pop back and let us know the outcome - thanks


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#9
September 25, 2017 at 10:33:05
I'm not a Win10 user. Does WMP in Win10 have the ability to play DVDs?

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#10
September 25, 2017 at 10:51:43
DVD playback was removed in Win8. Because tablets don't play DVDs.

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#11
September 25, 2017 at 12:37:00
So the question is, have DVDs ever played? If not try the answer at #5. VLC Player can always be uninstalled later if it is not needed.

Always pop back and let us know the outcome - thanks


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#12
September 25, 2017 at 13:07:18
I feel like this entire conversation depends on what the OP means by "play." Is it "play" as in "decode the movie data and display it," or is it "play" as in "read/enumerate file data?"

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