Solved Why does Yahoo Mail slow down to a crawl?

Toshiba Satellite c55-a5300 15.6 laptop...
May 12, 2016 at 07:22:16
Specs: Windows 10, 4 GB
Here's the scenario:
I boot up my laptop.
Open Google Chrome and navigate to Yahoo Mail.
Open an email, read and reply to it.
Repeat several times.
Response time begins to degrade. Other browser tabs apparently not affected.
Close Yahoo Mail tab and reopen (or reboot laptop). Decent response time for Yahoo Mail restored... but decreases after use.
I ran Malware Bytes but it didn't detect any viruses or Trojans.

Any suggestions appreciated. NOt sure I posted this in the most appropriate forum.

howagood


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#1
May 12, 2016 at 12:09:48
Have you tried other browsers?

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#2
May 12, 2016 at 14:27:13
✔ Best Answer
Run in this order:

adwcleaner

http://www.bleepingcomputer.com/dow...

Junkware Removal tool (JRT)

http://www.bleepingcomputer.com/dow...

JRT installs to the desktop, from where you run it. It will open into dos style window; follow the instructions therein. It will reboot the system as part of its process.

Install each using the manual/custom option - NOT the proffered/default automatic option. Carefully watch for and uncheck "any" prechecked boxes - apart the one for the actual utility itself. This way you avoid installing all manner of stuff you neither need nor want. A lot of that stuff s real PIA to eradicate...

Also download and burn to a DVD the ISO for Kaspersky Rescue disk. Boot with that DVD; it will load to a desktop (it's a linux based system and installs into RAM only). It will go online and update itself; then will scan the system fully and fix anything it finds and can fix...

Kaspersky will regard and deal with the hard drive as a mere resource. There are more than a few pests which hide within windows system files and cannot be dealt with whilst windows is booted up. Using the Kaspersky (or similar disks) means you can detect the pests and deal with them...

https://support.kaspersky.co.uk/4162

http://support.kaspersky.co.uk/8092

http://support.kaspersky.co.uk/viru...

http://tinyurl.com/373ojxb


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#3
May 12, 2016 at 16:38:28
Thanks, Trvlr. Downloading and running adwcleaner alone seems to have improved the response time dramatically.
howagood

howagood


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#4
May 12, 2016 at 21:49:15
Thank you for the feedback. I suggest it's still worth running JRT as well, as one never knows what else "might" be lurking undetected...

message edited by trvlr


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