Why does Windows 10 freeze after upgrade from Windows 7

June 16, 2016 at 02:50:55
Specs: Windows 10, Intel i3, 8gb
There have been a couple of questions about this already but they don't seem to relate to my laptop.

My laptop was upgraded recently from Win 7 to Win 10. Now I find that it freezes for no apparent reason and requires me to hold down the on/off switch for 6 seconds to switch off and reboot. Can anyone find a solution for me to this irritation?

Laptop spec is Acer 5741G with 8 gig memory.

Thanks in advance.

See More: Why does Windows 10 freeze after upgrade from Windows 7

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June 16, 2016 at 08:14:52
If the shut off problem happens every time follow this:

Control Panel > Power Options > Choose what the power button does > Change settings that are currently unavailable > Uncheck "Turn on fast start-up (recommended)". This is a known problem on some machines.

Doubt it will help the freeze ups though - maybe there is something in Events which will give a clue.

Always pop back and let us know the outcome - thanks

message edited by Derek

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June 16, 2016 at 08:20:50
Hi Derek,

Not clear about the relevenace of the shut-off. There isn't a problem with that.

This morning I only had Outlook and Firefox open and it just froze up.

What do I look for in Events?

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June 16, 2016 at 13:12:18
Roll back to Windows 7.

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Related Solutions

June 16, 2016 at 13:43:50
I thought you meant that in order to shut it off you had to hold down the on/off switch for 6 seconds. Maybe you only meant after a freeze up.

Note the exact time of the freeze up then look in Events to see if anything shows at that time. There are usually stacks of event entries so focus only on that particular time.

Always pop back and let us know the outcome - thanks

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June 16, 2016 at 20:10:34
After you upgraded to Windows 10 did you look for Windows 10 drivers for your laptop on the manufacture's website? If not they try that.
Then download and install the newest versions of Adobe Reader and Flash player since they are integrated with Firefox and a newer version may be needed after the upgrade to Windows 10 for full compatibility.
Also go to Help>About Firefox from within Firefox to check if the version you have is up to date.
Finally, tap the start button and type "Windows Update" and select "Check for Updates" and make sure that Windows Update is set to check for other Microsoft products like Office. Then accept all recommended updates to make sure you have any updates related to Outlook and possibly other things that may help.

You have to be a little bit crazy to keep you from going insane.

message edited by Fingers

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July 6, 2016 at 01:33:22
Hi Fingers. Sorry for the delay in replying but I've been away. Thanks for your reply.

I contacted my laptop manufacturer but they were unhelpful. Also I have a Canon Pixma MP620 printer and Canon don't provide a driver for Win 10. Any ideas how to get around this please?

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