Why does my Windows PC no longer install any up MS updates?

September 1, 2019 at 10:36:43
Specs: Windows 10 home, pentium2,4GH/4gig
: Lenova, 3 or 4 years old,
OS Windows 10 home
CPU/Ram Intel Pentium 2.41GHz
Ram 4gig

For some time now my computer has been failing to install any updates - in particular it won't install any of the Windows updates. It downloads everything - which takes what seems like ages, this is followed almost immediately by a message "Windows in unable to install updates please wait" (blue screen white text. ) I may not be exact with words but I hope you will get gist of it.

This has been going on for months - maybe longer, but apart from having a good moan about it now and again, it has gone pretty much ignored. Other issues with greater importance have been keeping me occupied.

I came on here this afternoon as I wanted to checkout an ad.which I remembered seeing on here which sounded as if it might be just what I need to correct the problem I have been telling you about. I attempted to download it but my security software blocked it. I know how to unblock it, but before I do I would like to ask if any of you have used it, or have any info that I should be aware of.

Sorry I have rambled on but I really would appreciate any words of wisdom that you would care to share with me.

thanks in advance,

ladyjay


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#1
September 1, 2019 at 12:16:16
It would help if you told us what software you are asking about.

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#2
September 1, 2019 at 12:17:23
Firstly type Control Panel in Search then go to Troubleshooting. Under System Security select System and Security, then Windows Update. Run the troubleshooter and see if that helps.

EDIT: Another way to do the above. Just type "Troubleshoot Windows Update" (without quotes) in Search and it will pop-up.

Avoid the "ad." that you mentioned, especially as your security is querying it. If you want to know more about it then you need to tell us exactly what it is, a link to the website would be a good idea. Be careful in the meantime.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#3
September 1, 2019 at 14:45:42
Sorry. I should have included that.

https://advancedsystemrepair.com


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Related Solutions

#4
September 1, 2019 at 14:59:02
"Fix-all" programs of that sort are not generally supported on technical forums. They can do more harm than good and are not focussed to specific issues.

Let's see if we can sort this out some other way.

Always pop back and let us know the outcome - thanks


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#5
September 1, 2019 at 15:40:33
Yeah, ASR is generally full of "nagware" (interrupting you with lots of ads to "upgrade"). It's even been accused of being far worse:

https://forums.malwarebytes.com/top...

Even if this site hosted an ad for it, it'd be something the regulars here would strongly advise you to avoid. It doesn't get much love from Microsoft forums, either:

https://answers.microsoft.com/en-us...

"Channeling the spirit of jboy..."


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#6
September 1, 2019 at 16:19:04
First try the Update Troubleshooter as above.
Second ads here are no better than elsewhere but as a member you can do to your setting and block most ads.
If the above does not help, I would do the following in order:
run ADWCleaner by Malwarebytes
run Malwarebytes (remove everything on both)
Restart into Safe Mode and run Tweaking.com which is a good Windows Repair Tool and I have used it to fix a non-functional Windows Update. Run all of the recommended pre-scan steps shown.
It will take a while but I have had good success with it for a number of things. (Last check, no ads or junk). Once done you can leave it or uninstall it.

You have to be a little bit crazy to keep you from going insane.


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#7
September 1, 2019 at 17:23:36
"Restart into Safe Mode and run Tweaking.com which is a good Windows Repair Tool"
+1

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#8
September 2, 2019 at 06:49:59
Can you state how this "fix-all-programs" would be better, or just even good at all, taking in mind the message number 4 (of this thread), which states to avoid this kind of programs ?

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#9
September 2, 2019 at 08:57:46
Re #8
My #4 was generalising. I have seen some good results from tweaking.com on here but still feel that other more straightforward methods would be best pursued first in this particular instance.

Always pop back and let us know the outcome - thanks


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#10
September 2, 2019 at 14:45:45
Derek, I followed your instructions in #2 and it all went really well - the "Troubleshooter" told me there was a new update waiting to be installed, I got step by step instructions which I followed exactly. All seemed to be perfect then I got the final report:- the attempt to install updates was not successful.

I would like to say "thank you" to all of you who have offered help and advice.
I haven't given up just yet as there are still things I haven't tried, but I may have to put things on hold for a few days. I will be back , so if you have any other ideas please post them here.

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#11
September 2, 2019 at 15:02:52
OK. When you return you could try going through this step by step procedure from MS:
https://support.microsoft.com/en-gb...

Always pop back and let us know the outcome - thanks


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