Why does my screen saver screen go black?

Dell St2320l 23-inch widescreen flat pan...
December 12, 2017 at 06:34:14
Specs: Windows 10, 4/8
Sometimes for no discernible reason the screen will go black with a message scrolling across in very small print saying "An error is preventing this Slide Show from playing". This can happen in the middle of it playing, or, it wont play at all from the start.

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December 12, 2017 at 08:02:52
Is the file file located on a network share or on a local hard drive/SSD?

1. if not copy the file to your local machine & remake your slideshow with the pictures on your local machine.

2. you can also try this repair tool, after you try option 1.


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December 12, 2017 at 09:12:11
This is a local hard drive on a home all in one computer. I went to the MS site and the description of what the download would fix does not appear to address my problem.

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