Why does my laptop randomly freeze and unfreeze?

March 9, 2018 at 14:24:40
Specs: Windows 10
Whether it's a game, video, or anything on my laptop I get frequent 5-10 second freezes of my screen and cursor and then it resumes. This happens about every 1-3 minutes and it's gotten really annoying because I have no idea what's causing it. I have an HP laptop and have been on Windows 10 for a while now. Any suggestions on how to fix it?

See More: Why does my laptop randomly freeze and unfreeze?

Report •

#1
March 9, 2018 at 14:45:50

Report •

#2
March 9, 2018 at 14:51:46
After cleaning out the dust, run these.

1: AdwCleaner
http://www.softpedia.com/get/Antivi...
http://www.raymond.cc/blog/adwclean...
http://www.bleepingcomputer.com/dow...
Author's site
https://toolslib.net/downloads/view...
Tutorial
http://general-changelog-team.fr/en...
Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click Scan
In the results tabs, uncheck anything you don't want to remove.
Click on Cleaning.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please Copy & Paste the contents of that logfile with your next answer.
You also can find the logfile at C:\AdwCleaner [C1 or later].txt as well.
http://i.imgur.com/r3PoAEG.gif

2: Malwarebytes Anti-Malware ( MBAM ) Use Threat Scan.
http://www.softpedia.com/get/Antivi...
http://www.freewarefiles.com/Malwar...
http://www.freewarefiles.com/screen...
http://www.malwarebytes.org/downloads/
Forum
http://www.malwarebytes.org/forums/
After the Free trial, I choose this.
http://fs5.directupload.net/images/...
You then get this screen.
http://fs5.directupload.net/images/...
Or,
Deactivate Malwarebytes for Windows Premium Trial
https://support.malwarebytes.com/do...
At the end of a scan, you will get something like this.
http://fs5.directupload.net/images/...
http://fs5.directupload.net/images/...
http://fs5.directupload.net/images/...
After clicking on > View Report & then > Export. Click 'Copy to Clipboard'
Paste the contents of the clipboard into your reply.


Report •
Related Solutions


Ask Question