Why does my IE11 keep crashing?

November 12, 2016 at 08:09:47
Specs: Windows 10, Intel i5 3.2GHz 8.0Bg
Internet Explorer 11 keeps crashing (may be since W10 Anniversary Update). Sometimes I can just close the error message window and all is well; other times I have to go to Task Manager and "end the task". Happens every hour or so.

See More: Why does my IE11 keep crashing?

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#1
November 13, 2016 at 03:46:28
Try the Reset. From IE go to Tools > Internet Options > Advanced tab > Reset button.

You will lose your addons but they soon come back with usage. Favorites will be safe.

If you are not set to show the Menu (and therefore Tools) then press the Alt key first.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#2
November 13, 2016 at 11:10:32
Sometimes I can just close the error message window ...

If you are getting IE11 Script error message and if you are using Google Toolbar, just uninstall it and you will be good to go.

i_Xp/Vista/W7/W10 User

message edited by XpUser


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#3
November 13, 2016 at 11:27:20
If #1 or #2 don't fix it let us know the exact error message.

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
November 15, 2016 at 22:03:47
If your Internet Explorer 11 keeps crashing, then reset your browser. Most of the times this issues is fixed by resting the browser and if resting the browser does not resolve the issue then reinstall your browser.

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#5
November 16, 2016 at 20:17:03
Uninstall Google tool bar and other third party tool bars.
Disable Flash Player or set to ask before activating (I know Firefox offers this option). I had a lot of trouble recently with ads using Flash Player causing errors, freezing, and crashing on Firefox and when I set it to Ask before activating, the problems disappeared. I have found that I really do not need Flash player most of the time and it can be activated as needed. Advertisers have apparently taken advantage of Flash Player's newest features and have been overdoing it, especially if you have a page with many ad windows.

You have to be a little bit crazy to keep you from going insane.


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#6
November 19, 2016 at 11:25:47
Thank you for all the comments.

I've tried resetting IE and it has not solved the problem. I am very reluctant to uninstall the Google toolbar for two reasons: (a) I use it a lot and (b) I have had it for many years and the IE crashes have only happened in the last 2-3 months.

When the "crashes" happen the first window to pop up says something like "IE has stopped working. Windows is checking for a solution" . If I am fairly quick I can close that window with the red cross and all is well. If I miss that then I get another window offering me the options of "Closing IE, Restarting IE or (I think), Windows is looking for a solution." I usually opt to Restart the program and all is well.

On some occasions, IE just locks up, usually if I am trying to close one of the open tabs and the only way out is by using Task Manager to "end the task"

The Script Error message also pops up from time to time, so I just hit the Esc key as many times as I need to!


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#7
November 19, 2016 at 12:30:49
As you don't want to lose Google Toolbar then look at these settings in IE (Tools > Internet Options > Advanced):
1. Ensure there are check marks in both of the Disable script debugging entries.
2. Ensure "Display a notification about every script error" is not checked.

Always pop back and let us know the outcome - thanks


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#8
November 19, 2016 at 18:48:40
Derek - My IE11 still get script errors even with the settings you cited in Post 7 - it just won't stop Google Toolbar from triggering the same errors at many sites.

i_Xp/Vista/W7/W10 User


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#9
November 19, 2016 at 19:11:20
XpUser

Yes, I understand. It's just that as the poster wants to hang on to the toolbar there was some very vague possibility it might help.

Always pop back and let us know the outcome - thanks


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#10
November 20, 2016 at 11:04:00
Thanks, Derek. Both "ticks" in place, and not in the "Display etc..."

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#11
November 21, 2016 at 10:30:48
A "bit" more information.....it seems that the real freezes, rather than just "IE has stopped working" type messages usually occur if I am trying to close one or more web pages when I have, say 6, tabs open. It is at that stage that all I can do is bring up Task Manager from Ctrl+Alt+Del then "end task"
I have noticed, however that the instances of IE open in task Manager seem to refer to 32 bit versions, whereas I'm sure I'm working in 64-bit mode.

I am seriously thinking of defaulting to Microsoft Edge or Google Chrome. One major downside (for me) however, is that you cannot install the Google Task Bar with these browsers. I know you can search in the address bar, but I like the other features of the Google Task Bar.


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#12
November 21, 2016 at 12:35:39
FYI Google Toolbar is designed to work with Google Chrome especially in Windows 10 and fully supported.

i_Xp/Vista/W7/W10 User


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#13
November 21, 2016 at 13:08:40
Thanks, XpUser. I've looked at a number of forums about installing the Google Toolbar in Chrome and all say you cannot do it. Can you enlighten me, please?

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#14
November 22, 2016 at 09:45:16
The info I had is no longer valid. The Google page that claimed Google Toolbar and Google Chrome is fully compatible has been deleted. It gives me 404 Error each time I try to access the page.

i_Xp/Vista/W7/W10 User


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#15
January 20, 2017 at 16:36:38
3 weeks ago I uninstalled Google toolbar and since then I have had probably only 2-3 instances of "Internet Explorer has stopped working". Closing that message window quickly has resulted in IE staying open.

I am getting used to searching using the address bar but it doesn't give you the option, for example, of typing in a postcode and selecting maps - like you could in the Google toolbar. I guess I can live with that.

3 days ago I reinstalled Google toolbar and, once again, I get continual "Script Error" messages and IE Not Responding messages, usually resulting in having to close IE via Task Manager.

My conclusion: Google Toolbar and IE11 have serious compatibility issues.

Since this problem appears to have only been around since Aug/Set 2016, I assume it is related to a W10 update. In the mean time I will be reluctantly uninstalling the Google Toolbar! Interestingly enough, when I did this I filled in the three question survey about why I had uninstalled it and under the "which browser" question, IE11 was not listed!


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#16
January 20, 2017 at 18:30:45
You could simply put a link to www.google.com in your Favorites bar (icon near the top of IE) then search from their page. This would avoid installing Google toolbar. Alternatively you could make www.google.com your home page and use that search box. You still get search suggestions and don't need to sign in or get involved with Chrome.

I never use Google toolbar but I certainly don't search from the address bar unless there is a really good reason or its a very short URL. As a helper on here I do stacks of searching and I have no trouble at all. I also use maps and am currently tracking a ship.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#17
January 20, 2017 at 19:33:07
I can suggest trying Firefox. In Firefox I have a separate search bar in addition to the address bar and I set it to use Google for searches. I also use multiple home pages and one of them is Google which I use whenever I am doing more serious searches.

You have to be a little bit crazy to keep you from going insane.


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#18
January 21, 2017 at 04:59:14
It can be very useful to have a second browser - I use Firefox too. Sometimes one or other can run into rendering issues on specific webpages.

Always pop back and let us know the outcome - thanks


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