Why can't I play DVD/cd in Win10 ?

June 17, 2018 at 04:00:50
Specs: iPad
I have HPCOMPAC pc and had Win7 running ok. I upgraded to Win10 and recently I wanted to play a DVD but I get Please insert a disc even though there is one in.
I then installed a VLC player and unable to open. It says Please check log?
Help please.

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#1
June 17, 2018 at 05:17:14
Two ideas here:
https://answers.microsoft.com/en-us...

The second one quite often fixes this type of issue but it means delving into the registry. Get assistance if you are not happy to do this.

Always pop back and let us know the outcome - thanks


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#2
June 17, 2018 at 20:50:44
Go to HP site and see if there is a driver for your DVD drive for Windows 10 and install it. If not then try Windows 8 driver which might work, Windows 7 driver is less likely to work.
If not driver is available and this is a desktop machine, Purchase a new DVD drive since they are not expensive.

You have to be a little bit crazy to keep you from going insane.


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#3
June 19, 2018 at 09:16:52
Sorry I have had no luck and am not confident in delving too far as I don't know how to reverse changes. Thank you all for your suggestions. Convent27

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#4
June 19, 2018 at 10:20:45
OK, thanks for letting us know.

Always pop back and let us know the outcome - thanks


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