Why cant I download anything

November 19, 2015 at 12:22:57
Specs: Windows 64
My computer wont download anything. It starts downloading then when it is almost done it will say this cant be downloaded

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#1
November 19, 2015 at 13:09:21
Is it the same if you Save as a file rather than Run?

Always pop back and let us know the outcome - thanks


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#2
November 20, 2015 at 09:32:17
I have seen this with Internet Explorer and found that it was a virus issue. The user had a bad trojan that blocked downloads/installs of any programs.

Do you have the same issue with another browser?

20 years in IT and counting, baby
\m/ > < \m/


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#3
November 20, 2015 at 14:08:50
If you want to do a quick check for malware run these three freebies in the order given. The often find what anti-virus programs miss and are used widely on security forums:


AdwCleaner:
http://www.bleepingcomputer.com/dow...
(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run the program. Use the "Scan" button, followed by the "Cleaning" button.

Junkware Removal Tool (JRT)
http://www.bleepingcomputer.com/dow...
(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run JRT. It might appear to have stopped at times or flash the screen but sit tight until it has finished.

MalwareBytes:
https://www.malwarebytes.org/
Download the free version.
Install and Run the program but before doing its Scan go to "Settings > Detection and Protection" and put a checkmark in "Scan for rootkits". Quarantine anything it finds.

Please copy/paste the logs on here.

Always pop back and let us know the outcome - thanks


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#4
November 21, 2015 at 11:11:30
Yes it is the same regardless if I click save or run but thanks for your reply anyway

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#5
November 21, 2015 at 13:36:07
OK, give the programs in #3 a go.

Always pop back and let us know the outcome - thanks


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