Solved why are my photos encrypted?

May 7, 2019 at 09:48:11
Specs: Windows 10
I upload my camera or phone to laptop. They send photos via jpeg. I can view the photos in my photos folders but when I want to print or edit a photo and click on it then it is encrypted or garbled letters everywhere???

See More: why are my photos encrypted?

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✔ Best Answer
May 7, 2019 at 14:07:48
The default viewer for Pictures in Win 10 is "Photos" (Microsoft), which is quite adequate and should already be there. Do the "right click > Open with" thingy on a jpg picture and see if that is listed. If so select it and make sure there is a tick in the box for "Always open files of this type with ....". Word is for Documents and not the right program to normally open Pictures with.

Always pop back and let us know the outcome - thanks

message edited by Derek



#1
May 7, 2019 at 11:00:47
It sounds like your file association for opening jpeg files has gotten corrupted. When you click to open the picture file, what program is opening it?

Try running the program you normally use to open pictures and open it from there. Does it work normally? If so post back and we can help you assign the correct program to open them.

message edited by THX 1138


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#2
May 7, 2019 at 12:22:25
It opens in word office windows. It says (Text encoding) is: Windows default and next to it is a drop down which has Western European windows highlighted it doesn't allow me to change anything . All photos are visible in the folder but when I click on individual pictures I get a bunch of y's and little squares

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#3
May 7, 2019 at 12:42:14
So there is no other program other than Word that you view photos with? Or are you saying that when you double-click them that Word tries to open them?

"Channeling the spirit of jboy..."


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Related Solutions

#4
May 7, 2019 at 13:17:59
Install IrfanView & associate it with all image files.
https://www.irfanview.com/

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#5
May 7, 2019 at 13:20:19
If you right click on one of the jpegs there will be an option to “open with” and possibly a list of possible utilities, applications will be presented after a wee wait. One of them (hopefully) will an image viewer...?

The other option is to open a new Word document and insert an image/photo from file.

But the best way is to ensure you have some jpeg etc. viewing application installed, and use that.

Not sure which of the many freebies are best these days for use on win-10. I’m running Mac OS these days. Others here can advise what’s about for win-10.


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#6
May 7, 2019 at 14:07:48
✔ Best Answer
The default viewer for Pictures in Win 10 is "Photos" (Microsoft), which is quite adequate and should already be there. Do the "right click > Open with" thingy on a jpg picture and see if that is listed. If so select it and make sure there is a tick in the box for "Always open files of this type with ....". Word is for Documents and not the right program to normally open Pictures with.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#7
May 7, 2019 at 19:31:45
The photos are stored in a folder in word office for windows.

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#8
May 7, 2019 at 19:39:17
I clicked the thingy and it worked! Thanks so much. I see what you mean about picking a different program.
All the Best to You!!

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#9
May 7, 2019 at 19:40:52
Thanks for your help, it worked! I need to make some updates no-soubr.
All the Best to You!

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#10
May 8, 2019 at 07:42:07
Good to hear you sorted it out and thanks for letting us know (not everyone does that).

Always pop back and let us know the outcome - thanks


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