Why am I receiving a message: location is unavailable.

January 19, 2017 at 14:08:01
Specs: Windows 64
I was downloading a PDF document. I decided to delete the document. Then I received a message that said C:\users\Dr J\documents\MacA is unavailable. If the location still can't be found, it might have been moved or deleted.

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#1
January 19, 2017 at 14:46:27
Looks like the pdf file was put the MacA sub-folder of Documents and when you deleted it both the file and sub-folder were removed. It's nothing to worry about if it just happened that once.

If you are still getting that message then tell us when it happens and what you are doing when you get it.

Always pop back and let us know the outcome - thanks


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#2
January 19, 2017 at 15:20:43
Yes. I still have the problem. Whenever I try to download a PDF and save it to my file, I get the same message. I've tried everything from shutting down my PC to resetting my computer to default settings. I even downloaded a newer version of Adobe.

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#3
January 19, 2017 at 15:26:01
Try downloading another pdf and use "Save As" to save it as a file. DIrect it to "Documents".

If that works then if you try again it should then be OK.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#4
January 19, 2017 at 20:41:07
#3 is correct, your automatic save on your download is still to a folder that you deleted. By opening the PDF and manually doing the Save As you are indicating where you want the system to point that file and subsequent downloads to.

You have to be a little bit crazy to keep you from going insane.


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#5
January 20, 2017 at 01:44:33
This can be a possiblity of a virus too. Yes, it actually happened to a friend's PC too.

Suggestion - Whenever the error pops up, go through your task manager and try to identify the process that is causing the error. Forget all the world's antiviruses on this one, they still can't detect all nasty stuff around.

Let me know the name of the process if you can spot it out. I'll tell you what to do next. No, it might not be a virus but I want to make sure if it is.

Regards,
Jay Sarma
Music Producer and Game Developer
Dibrugarh, Assam, India
http://jaysarma987.tk


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