what can i do to have a screen with icons, now it's white

August 13, 2018 at 07:51:53
Specs: Windows 10
what can i do to have a screen with icons, now the screen show nothing, the screen is white. I can print. Before the printer works normaly with a screen with icons.

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#1
August 13, 2018 at 13:43:11
First try restarting the computer (not shut down and start but Restart from the start button).
If that does not help (simplest things first, always) then go to advanced start up options:
https://support.microsoft.com/en-us...
for your repair options (since you said that you have these icons before) where system restore and other recovery options would be found (best if system restore was turned on already).

You have to be a little bit crazy to keep you from going insane.


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#2
August 22, 2018 at 05:44:29
sometimes i have icons, sometimes not. So i think i must not restore system.

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#3
August 22, 2018 at 21:14:34
As i can understand, you are getting white screen your computer not on printer?
If i am correct,
It seems like, the print services are not responding properly. that's why you are having this difficulty with your printer.
So you should uninstall the printer driver from your computer and install the printer driver again.
But if you are getting white screen on your printer, this problem could be related to printer firmware. so you have to update the printer firmware.
also, you might have to restore your printer for once.

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#4
August 24, 2018 at 06:40:30
Sometimes i have a white screen without icons on printer canon mp520, but sometimes i have icons, so i think this problem could not be related to printer firmware.

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