Can not remove battery as laptop has internal battery. Accidentally set computer for “sleep” when power button is held down so it won’t shut off. It simply goes to sleep and will not shut down and has been this way for over 12 hours. It is unplugged and battery won’t even discharge. Any idea on what to do? Win10 upgrade was done months ago and it has worked, mostly. Decided to restart when screen was frozen. Used Ctrl/Alt/Del and chose restart from bottom of screen last night. It has been that way with the Restarting spinning since. Since it is set to power saver mode I can’t even keep it up to discharge battery unless I am sitting there and touching it every 2 minutes.
Any ideas on how to fix this?