Solved Sub directory missing from users

June 1, 2019 at 05:05:24
Specs: Windows 10
Directory missing from "users" Had this strange problem twice in the past week.
1 Whilst Windows 10 is running on the computer, screes resolution reverts to basic and it goes to log in screen.
After entering password it tells me "wrong password" even though password is right.
Tried booting with system disc in order to repair but it says cannot repair.
Tried "system restore" but again will not work.
After somehow rebooting to command prompt I checked the "users" directory" and I found that the sub directory with my name had totally vanished - which is probably the reason that it will not accept my password , will not repair and will not perform system restore.

This is twice this has happened in the past week. After the first time i installed a new HDD too and it still happened on the new HDD after reinstalling windows on it. Now it looks like a new installation again is coming as it is the only way the get back up and running.

Any suggestions will be greatly appreciated



See More: Sub directory missing from users

Report •

June 1, 2019 at 07:29:28
Did you do a google search for your problem? It's seems it's not an uncommon problem & there are numerous recommended fixes. You'll have to poke around & find one that works for your situation.

Report •

June 1, 2019 at 07:52:37
I did a search but all that I could find relates to windows 10 working and it will not load right now. The directory that is missing from USERS folder is the one that was used on installation. I can not - evem with the original installation disk - get repair to work or windows update and can not even get to the command prompt.

Report •

June 1, 2019 at 16:47:25
✔ Best Answer
Hi again korat, upload these logs please.

How to Check Problem Reports in Windows 10

Report •
Related Solutions

Ask Question