streaming video audio out of sync

June 23, 2017 at 10:00:38
Specs: Windows 10
Live streaming movies or TV shows from sites like Primewire or Watchseries no matter the link after awhile the audio is a few seconds before the video. This started happening a few months ago. Drivers are up to date. Tried different browsers. Checked for malware and ran a cleaner. I think it might have to do with one of the Windows 10 updates?

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#1
June 23, 2017 at 16:03:33
"Drivers are up to date"
Make sure Flash is up to date & also Java if using it.

Here are some possibles, make sure you read the comments.

https://helgeklein.com/blog/2017/03...

https://www.neowin.net/forum/topic/...

http://www.resplendence.com/latencymon

https://answers.microsoft.com/en-us...

http://www.tomsguide.com/answers/id...


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#2
June 23, 2017 at 16:05:20
If your malware check didn't include these please run the missing ones in the order given:

AdwCleaner:
https://toolslib.net/downloads/view...
(blue "Download Now" button on right).
Download and "Save" the file somewhere. Go to the saved file then double click it to run the program. Use the "Scan" button, followed by the "Clean" button.

Junkware Removal Tool (JRT)
https://www.malwarebytes.org/junkwa...
(blue Download button).
Download and "Save" the file somewhere. Go to the saved file then double click it to run JRT. It might appear to have stopped at times or flash the screen but sit tight until it has finished.

MalwareBytes:
https://www.malwarebytes.org/
(use the "Free Download" button rather than the "Buy Now" button).
After the install go to "Settings > Protection". Under Scan Options move the "Scan for rootkits" slider over to On and Run the Threat Scan. Quarantine anything it finds.

If anything is found please copy/paste the appropriate logs on here. If you lose the ADW log you can find it as a text file in the ADWCleaner folder directly off the system drive root (usually C).

Always pop back and let us know the outcome - thanks

message edited by Derek


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#3
August 15, 2017 at 00:30:25
I remember I had such problems too. Here's some useful information for you - http://topsecur.com/soft/ . But i don't know whether it helps or not. Maybe you should view other sites.

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