Click here for important information about

Solved some of my keys aren't working

February 16, 2018 at 13:06:14
Specs: Windows 10
its hard to provide 100 characters when your s, w, 2/@ and x keys aren't working well. Forget capitalizing z's, x's, s's & w's. Using shift with them almost never works unless I use the sticky keys function.

I think it's partly or mostly a software issue. Could be wrong. But the sensitivity comes and goes and sometimes the keys work if I just gently hold them down long enough.

It was a pain in the ass to write all this considering the problem. These are important keys.

See More: some of my keys arent working

February 16, 2018 at 13:34:31
✔ Best Answer
Is this a laptop or a desktop?
In either case, borrow or buy (they're cheap) a usb keyboard. If the problem persists with the new keyboard then it might be a software issue (but I doubt it). Most likely it is an old/damaged/gummed up/worn out keyboard.
I haven't heard of any malware causing this problem but it won't hurt to run the usual checks anyway.

message edited by retsgtmkb

Report •

Report •

February 16, 2018 at 17:52:39
I don't have any specific knowledge about this, but your
problem with unreliable keys sounds exactly like it is a
hardware problem, and not at all like it is in software.
At most, I can imagine some kind of timing problem in
which the keypresses aren't reliably read into memory,
but I've never heard of such a thing actually happening,
and it would fundamentally be a hardware problem, not

-- Jeff, in Minneapolis

Report •

Related Solutions

February 19, 2018 at 16:04:58
Thanks folks. The good news is that my extended warranty doesn't expire until April. Gotta get this thing shipped out to be fixed, I guess.

It's an ASUS laptop.

Thanks again. -Eric

Report •

February 19, 2018 at 21:02:12
Make copies of all of your personal files in case something happens to them in transit or during the repair. Use an external hard drive and/or DVD's

You have to be a little bit crazy to keep you from going insane.

Report •

February 21, 2018 at 18:09:09
Yes. That's all covered. Thanks for the suggestion.

Turns out no one was right, or maybe everyone was. The solution was to remove a flash drive that had been plugged into my laptop for five or so days. I store and work with a lot of video and other documents on a 2tb portable hard drive and a few 264gb flash drives. I work with a lot of extremely confidential items, so I just keep all of it off my laptop and plug the external hd or appropriate flash drives in when I work on the those video files and docs.
So, yes, the flash drive was hardware, but the problem undoubtedly had something to do with a software snafu between the flash and my laptop as well. :-)

message edited by ekswvu88

Report •

February 21, 2018 at 20:55:49
If they are that important then they need to be stored on more than one drive, especially flash drives are well known to go bad, lose data, be lost, etc. Even portable hard drives can be dropped or fail. You can burn CD's or DVD's and lock them in a safe or bank vault.

You have to be a little bit crazy to keep you from going insane.

Report •

February 22, 2018 at 12:11:32
Thanks for the warning and suggestion.
I do have Carbonite for my laptop and portable hard drive. Fortunately, I've never had any problems with flash drives. They're pretty much just portable ss drives - more or less. If something goes wrong with the port or connectivity, I can just have a friend extract the data. He's good at that kind of stuff - which is a casual way of saying he does that for a living.

Report •

Ask Question