Solved Skype missing file pop up upon launching Windows 10

Ecs / 945gz/ct-m
June 7, 2017 at 10:10:02
Specs: Windows 10, e4400 intel/2gb
I get this SKYPE error every time I launch Windows 10. This happens whether I select in SKYPE preferences to launch SKYPE, or if I select NOT to launch, with Windows10.

THE ERROR SHOWS A SKYPE WINDOW -- ALL BLACK INSIDE THIS. THEN, ANOTHER POP UP TELLS ME CANNOT FIND A FILE CALLED> " ' ' ". i ALWAYS CLICK ON "OK" TO THE 2ND [ERROR RE FILE] POP UP. THIS MAKES BOTH POP UPS GO AWAY. I HAVE TO START SKYPE MANUALLY. I CANNOT MAKE IT LAUNCH WITH WINDOWS.

I do not know how to post a picture Snippet Tool image of it, here....any help?

Thanks much,
Serob48


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#1
June 7, 2017 at 11:27:37
What file is not being found? Have you tried reinstalling the app?

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#2
June 7, 2017 at 12:50:49
Have Uninstalled and Reinstalled Skype several times. The 2 pop ups still present every time I launch windows 10.

The missing file is not named. The message re the missing file is: "Windows cannot find file ' " " '. Please make sure you typed...."

I wish I could figure out how to post an image of what I see, here...a JPEG file. But, I do not know how.

That is literally what the error pop up calls the file. That's why I cannot figure out what it is. The Skype forums do not give me any info, so, I am here with this.

Thanks much,
Serob48

message edited by Serob48


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#3
June 7, 2017 at 15:41:42
✔ Best Answer
Not really familiar with win-10 nor Skype for that matter...; but try this approach.

Presuming win-10 has a restore points option, turn it off (temporarily). Then use the usual add/remove programmes to remove Skype. Reboot - from cold - as in totally remove power (and if a laptop also the battery) and wait a minute or two. Then restore power and reboot (with system restore disabled of course). If a laptop then also press and hold the on/off button for about 30seconds... before resstoing the battery and re-applying power.

Then re-install Skype - again with system restore disabled.

if problem persists - as in the above approach failed to resolve it, run Revo uninstaller to remove Skype again. there is a freebie version which will do fine at this juncture.

http://tinyurl.com/m6bmoqx

Then again, as above, disable power, press/hold on/off button etc.; then restore power and reboot - again with system restore disabled.

If system boots OK at that point then try re-installing Skype again...

My thoughts at this time are that Skype may have been corrupted or have a damaged/missing file. Removing Skype or any other app/utility via Windows add/remove option may not always remove "everything" related to a given app.utility. Stuff gets left behind... (not the least damaged etc. files). System restore also (at least in days of win-XP) had a habit of restoring missing files which it noted are no-longer there on boot up, and thinks they ought to be... Disabling system restore (points) prevents it from interfering... for the moment.

Equally rogue files etc. often left behind can cause problems even when you think you have removed them all via windows add/remove routine. Revo uninstaller (and similar utilities) get rid of those corrupt, damaged, rogue files, and thus often allow a proper fresh clean successful install of whatever...

The above is long-ish shot; but who knows one of the above approaches may work?

If/when all is OK re-enable system restore (points).


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#4
June 8, 2017 at 02:45:49
PROBLEM SOLVED. I ran the Revo Uninstaller 3 times. I had to Uninstall Skype Quick Dial or One Touch or something and than Scan for all residual and delete them all. Also, did same for Skype itself. Some other things like all my Taskbar setting were deleted, also.

Result after 3 or 4 cycles of this = pesky pop ups GONE. THANKS!!!!!!!!

Thanks much,
Serob48


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