reseting my pc issues

April 29, 2017 at 09:26:03
Specs: Windows 10
my labtop come preinstalled with windows 10 it won't let me reset it's always there was a problem no changes were made

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April 29, 2017 at 09:32:50
What do "you" mean by "reset"?

Also why do you feel the need to (presuming you actually mean) Restore to as delivered/factory state?

And be aware that usually a factory reset/restore can mean loss of al your personal data etc. (although there is often an option to make that "reset/restore" and not lose data). Either way - ensure all your important personal files (usually photos and some music at least..) are safely duplicated onto DVD at least; ideally to an external hard drive too if possible. That way if anything goes amiss (at any time...) those important files are safe elsewhere...

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April 29, 2017 at 13:42:22
Let us have the exact error message including any numbers it might give.

Always pop back and let us know the outcome - thanks

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May 8, 2017 at 02:11:55

Simple solutions are often the best

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