Problem sharing files between 2 laptops

Dell / Precision workstation 773...
May 25, 2020 at 16:04:30
Specs: Windows 10 Pro 64 bit, Intel I7 2760QM 16Gb RAM
My wife and I have two Dell laptops, one running Win7, the other Win10. If I look in the Navigation Panel in File Explorer on both machines underNetwork I can see both laptops listed. The problem I'm faced with is that the Windows 10 laptop will access the Windows 7 machine and copy and paste files (Documents, Pictures, Music etc) from it perfectly - i.e. to and from this machine - but when the Windows 7 laptop tries to access the Windows 10 machine, we get: Network error: Windows cannot access (the Win 10 machine). You do not have permission to access (Win 10 PC). Contact your network administrator to request access. Would be grateful for any help.

message edited by recordamus


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#1
May 25, 2020 at 17:36:14
Run the SFC & DISM commands.
https://www.bitrecover.com/blog/rep...

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#2
May 25, 2020 at 23:48:28
Could just be a problem with privileges.
Try to share a folder on the Win10, and give the Win7 full access.

Right-click a folder > properties > sharing > advanced sharing.
In the new window click "share this folder", then "permissions" and "add".

Here is a few other things to try: https://www.windowscentral.com/how-...


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#3
May 26, 2020 at 08:19:08
Just had the chance to try the solution by Kilavila. When I attempt to put my wife's computer name in, it returns Windows cannot find *********. The two laptops 'talked' to each other perfectly until a couple of months ago. It was very convenient to swap files between us, so I hope I can get to the bottom of the problem. Thanks very much for taking the trouble to respond to my posting. Best wishes - Pete

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#4
May 26, 2020 at 14:06:12
Sadly win-10 appears to plagued by various network issues; which come/go as they (or M$-land) feel.

Sometimes after an update everything goes south, sometimes not so...

Can you ping the laptops from each other?

I seem to recall a recent thread here along similar lines; and the solution was to use the netshare (or similar) to access win-10 content from another computer. But as I'm not on win-10 - gave up windoze after XP and went to Macs (although did run win-7 on occasion as it was sometimes required/useful when an app wasn't available on a Mac) so I can't actually test some of the following

These links "may" be of help?

https://tinyurl.com/y6mcahqs

https://tinyurl.com/y8qou3t8

This is a how to (6 flavours) from Easus:

https://tinyurl.com/ybst5fw8
and this a fudge of sorts - uses one drive app:

https://tinyurl.com/y9of6axw


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#5
May 27, 2020 at 14:02:35
I am most grateful to those who have responded to my posting. Sadly, I'm still battling with the problem. My Windows 10 laptop can access my wife's Windows 7 laptop and has no difficulty in pulling Documents & Pictures from it but my wife is totally unable to take files off my Windows 10 laptop onto her Windows 7 machine.

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#6
May 27, 2020 at 14:25:56
You could upgrade her machine to win 10, unless theres a reason that she still runs win 7 tho..

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#7
May 27, 2020 at 14:50:06
Did you try out any of the solutions etc. in the links I posted?

If you can't ping the win-10 from win-7 then that has to be resolved first.

Upgrading win-7 to win-10 isn't always the best option - even though win-7 support os fading away now.

win-10 is PIA at times; assorted updates often mess up things - and networking is one of them...

But if all else fails it "may" be the option to pursue...


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#8
May 27, 2020 at 18:29:26
"I am most grateful to those who have responded to my posting"
Did you run the SFC & DISM commands from my post #1?

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#9
June 1, 2020 at 13:38:38
Yes KilaVila. I did consider that but Dell said the M6700 didn't take to Windows 10 too well. Maybe I'll try it anyway. The two machines did 'talk' to each other up until recently, though. Perhaps the effect of a Win 10 update or Win 10 Medic re-setting things. Thanks very much for your help, though. Pete

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#10
June 1, 2020 at 14:07:32
Before you try win-10 on the problem laptop... make a full backup of the hard drive as is. This should be fully bootable backup which can be put back on to the HDD - should the laptop not be ok with win-10.

That backup can be to DVDs ( likely need more than one) or to another external HDD.

If you buy another drive then often they come with clone software app. which will allow to clone the current HDD to it. and thus you have a fully bootable drive thereafter. If no clone app. then usually available as a download...

You would attach the new/external drive via a USB adapter. Or put it into an external case, which both protects the drive and allows an easy connection via usb.

Laptop drives are relatively inexpensive, and decent case very inexpensive.


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#11
June 4, 2020 at 16:19:02
I have tried all the suggestions above now. Sorry for the delay in getting back to you but have not been too well for a couple of days. Anyway, I'm now at a loss as to where to go from here. It was very handy for my wife and I to swap files between our laptops so I am still seeking a solution if there are any more ideas out there. Thanks to you all - Pete.

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