Preparing Automatic Repair Loop

September 7, 2020 at 06:37:47
Specs: Windows 10
For some reasons, I can't open my laptop today. It is stuck in "Preparing Automatic Repair", then it goes to the page where I am given troubleshooting options. Everytime I am choosing one, I am gettting an error that I need to sign in as an administrator to continue, but there aren't any administrator accounts on this PC. How can I resolve this? I am not really tech savy and I'm afraid I might lose all my files. Please help.

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#1
September 7, 2020 at 06:55:10
Not a win-10 user... but pending others here who are... can you get into Safe-mode?

This "how to" from M$-land takes you through the steps:

https://support.microsoft.com/en-us...

Also... once you are up and running again... make copies of all important (to you) files etc. to an external drive. And if photos are included make DVD copies too (as they're usually the most valued files...)? Do not use flash drives for these copies; they can and do fail at any time. A usb hard drive is relatively cheap these days. A Western Digital blue 2.5 with a housing is no more than £80 (or equivalent in dollars) for 2TB drive with housing. I buy drives and housings/cases separately as that allows the drive(s) to be replaced should it become necessary; and similarly the housing(s). Having duplicates off the system entirely means your data is safe should the worst happen and you lose what's on the main computer?

This is WD blue HDD range and prices (in the UK) likely a little cheaper in Canada/USA?

https://tinyurl.com/yxwazcdr

This an excellent housing/case:

https://tinyurl.com/yxv3f8e9


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#2
September 7, 2020 at 08:22:03
Did you try your username & password? If that doesn't work, try this....

- From Troubleshoot options, click Advanced Options.
- select Command Prompt.
- type net user Administrator /active:yes
- hit Enter.


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#3
September 7, 2020 at 08:26:05
Thanks for your response, trvlr. I'm able to go to the blue screen with an option to troubleshoot. However, every time I am selecting an option, it directs me to a page with this message: "You need to sign in as an administrator to continue, but there aren't any administrator accounts on this PC". This is where I am stuck right now, and I don't know how to get pass this page. Whenever I am restarting, it just shows the logo with Preparing Automatic Repair, then I'm back to the blue screen with troubleshooting options.

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#4
September 7, 2020 at 09:11:52
Thank you, riider for your response. I don't have any page where I can type my information. When I turn on my device, the "Lenovo" logo shows up the at the bottom, "Preparing Automatic Repair" It is not going to the sign in page, it goes back to the blue screen with these options: Continue (Exit and continue to Windows 10) - When I clicked this, it goes back to the black screen with the "Lenovo" logo and "Preparing Automatic Repair" message, then I'm back to the "Choose an option page". When I click "Troubleshoot" and attempt to trouble shoot using all options, I'm being directed to a page that states: ""You need to sign in as an administrator to continue, but there aren't any administrator accounts on this PC". I clicked this message at the bottom: "Forgot your password or don't see your account?", and this is where I'm being directed: "The list only shows administrator accounts that have previously signed in to this PC, and does not include standard user domain accounts. You need to be signed in as an administrator to use some repair and restore tools...." The I clicked the Restart button, I'm back to the brand logo, and "Preparing Automatic Repair" message then loops back to the Choose an Option. I don't know what to do :-(

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#5
September 7, 2020 at 14:59:53
Make a boot disk using Lazesoft & do a repair.

Lazesoft Recovery Suite Home
https://www.softpedia.com/get/Syste...
http://www.lazesoft.com/lazesoft-re...
Screenshot ( SS )
http://i.imgur.com/c9viJO4.gif
http://fs5.directupload.net/images/...
Lazesoft Recovery Suite Home video tutorial
https://vimeo.com/106789683
Tutorials
http://www.lazesoft.com/guide.html
How to Boot a Computer from a Lazesoft Recovery USB Device
http://www.lazesoft.com/create-a-bo...
How to Burn a Lazesoft Recovery CD
http://www.lazesoft.com/burn-a-boot...

message edited by Johnw


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