Solved Please explain Long running script

September 28, 2017 at 13:00:24
Specs: Windows 10
Lately it seems no matter what website I'm on, I an always getting an alert that "X is not responding due to long running script". It's pretty annoying since the page freezes up and I cannot read what I want to. Is there anything that I can do to stop this from constantly happening?

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✔ Best Answer
October 2, 2017 at 05:33:22
As I said in #10, ADWCleaner was the most important one to run in this particular instance.

As regards MalwareBytes, it's about time Norton got their act together as MalwareBytes has been around since 2006. It is perfectly safe and widely used all over the internet.

Always pop back and let us know the outcome - thanks

message edited by Derek



#1
September 28, 2017 at 14:36:41
What browser are you using? Chrome can have issues it seems.

Always pop back and let us know the outcome - thanks


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#2
September 28, 2017 at 15:55:09
Thank you for taking time to help me resolve this issue. I am using IE11. In fact, when I came to this website to view the answer, the usual happened, "IE caused this program to close" and "not responding, recover webpage". I just ran a full system scan with my Norton Security Suite, but still problematic. I want to say that this started after my most recent big Windows update (could that be possible?)

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#3
September 29, 2017 at 10:38:00
Lets check the basics first:. In Internet Explorer got to Tools > Internet Options > Advanced. Under the Browsing heading ensure both of the "Disable script debugging" items are checked. Uncheck "Disable Display a notification about every script error".

EDIT: Sorry in the above I said Disable instead of Display.

Always pop back and let us know the outcome - thanks

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Related Solutions

#4
September 30, 2017 at 13:25:19
Before I do as you suggested, eliminating the error notice will not actually stop the problem, right?
But I do like getting rid of the constant notification.

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#5
September 30, 2017 at 13:30:52
Contd... I just unchecked both. Now Windows pops up a red X warning indicating that there are errors on the page, do I really want to debug? Seems one cannot get away from these constant pop ups; clearly they serve a purpose.

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#6
September 30, 2017 at 17:11:43
"eliminating the error notice will not actually stop the problem, right?"
A script error is a problem on the webpage itself so all we can do is try to stop the popups.

"I just unchecked both"
You should have two CHECKED (the "Disable script debugging..." ones).
You should also have one UNCHECKED (the "Display a notification about every script error" one).
Is that what you now have?

Always pop back and let us know the outcome - thanks

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#7
October 1, 2017 at 14:16:08
I appreciate your follow up. It is, and has always been, unchecked.

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#8
October 1, 2017 at 14:42:24
These three small freebies from MalwareBytes often find what anti-virus programs miss. Run them in the order given:

AdwCleaner:
https://www.malwarebytes.com/adwcle...
Download and "Save" the file somewhere. Go to the saved file then double click it to run the program. Use the "Scan" button, followed by the "Clean" button.

Junkware Removal Tool (JRT)
https://www.malwarebytes.com/junkwa...
Download and "Save" the file somewhere. Go to the saved file then double click it to run JRT. It might appear to have stopped at times or flash the screen but sit tight until it has finished.

MalwareBytes:
https://www.malwarebytes.org/
(use the "Free Download" button rather than the "Buy Now" button).
After the install go to "Settings > Protection". Under Scan Options move the "Scan for rootkits" slider over to On and Run the Threat Scan. Quarantine anything it finds.

If any of them find something please copy/paste the associated logs on here.

Always pop back and let us know the outcome - thanks


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#9
October 1, 2017 at 18:07:46
I'm somewhat apprehensive of a deeper cleaning than what my Norton does; in fact, I didn't follow through with Norton's power eraser since it indicated that it my remove valid programs. This sounds like a disaster for me. What am I in for if I proceed with each of your suggestions?

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#10
October 1, 2017 at 18:34:46
It's not deeper cleaning, they are just different approaches. All three are regularly used on this forum (look around) but I would at least run ADWCleaner which is just a very small file (you don't even install it) as it particularly looks for browser based malware which others miss, including Norton. I've been on this forum since mid 1999 so hopefully you can trust me - click my name for credentials (the 2008 date is when the forum was revised). My mandate is "even if you can't fix it over a forum, don't make it worse", so I know where you are coming from.

EDIT:
I guess another thing you could try is IE Reset:
Tools > Internet Options > Advanced > Reset button.
All you favorites will be preserved. There is a chance your homepage will be reset to default so copy its address somewhere for possible restoration afterwards. Addons will be removed but they quickly return with usage.

Always pop back and let us know the outcome - thanks

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#11
October 1, 2017 at 19:30:40
I just ran the Malwarebytes and everything came up as "not suspicious"; however when I ran the "clean" Norton was not very happy and popped a big red X indicating that a program was acting oddly and it was recommended that I remove the program since the risk was very high. I did remove it. As I mentioned earlier, everything came up clean, so I'm not too concerned that I did not complete the process. My guess is that I will have problems in running the others as well...Norton doesn't mix well with other anti-virus programs.

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#12
October 2, 2017 at 05:33:22
✔ Best Answer
As I said in #10, ADWCleaner was the most important one to run in this particular instance.

As regards MalwareBytes, it's about time Norton got their act together as MalwareBytes has been around since 2006. It is perfectly safe and widely used all over the internet.

Always pop back and let us know the outcome - thanks

message edited by Derek


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