Solved new laptop no sound

September 3, 2016 at 20:13:26
Specs: windows 10 , i5
I just started up my new asus x541u laptop and the sound doesn't seem to work at all no sound. when I use earphones I can hear sound but can't adjust sound level .

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✔ Best Answer
December 8, 2016 at 05:43:27
Re #4

Why on earth would you do this when the supplier has said the computer is defective and they are going to replace it? See #1.

Always pop back and let us know the outcome - thanks

message edited by Derek



#1
September 4, 2016 at 01:42:45
I called customer support , they walked me thru a few things ..its defective ..have to send it back ...ARGGGGGHHH

message edited by Decades


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#2
September 4, 2016 at 03:53:41
I hope the replacement works better for you.

Don C


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#3
September 4, 2016 at 12:35:49
As it is new then you did the right thing. If you had delved too far it might have voided the warranty and laptop hardware is not always easy to fix.

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
December 8, 2016 at 01:18:51
Hmm , I would try booting in safe mode first


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#5
December 8, 2016 at 05:43:27
✔ Best Answer
Re #4

Why on earth would you do this when the supplier has said the computer is defective and they are going to replace it? See #1.

Always pop back and let us know the outcome - thanks

message edited by Derek


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