Solved My Yahoo homepage on Win10 IE11 mysteriously stopped working

Hewlett-packard Hp pavilion desktop pc p...
March 5, 2016 at 14:48:49
Specs: Windows 10 Home 64 bit, 8GB Ram
When I came home from work yesterday around 5pm, I turned on my main computer, launched IE and it opened to My Yahoo as it should. Later in the evening, when I went back to my computer and did the same thing, the My Yahoo start page didn't come up. Instead, I got an error message: "This page can’t be displayed
•Make sure the web address https://my.yahoo.com is correct.
•Look for the page with your search engine.
•Refresh the page in a few minutes."

Nothing on my computer has changed in the interim between 5pm and when I went online a little later. There's nothing wrong with IE that I can tell. I can go anywhere else I please, just not to My Yahoo. Oddly enough, My Yahoo will still open with Firefox and also Edge. I checked my other Windows 10 computers to see if the problem was isolated to just this one PC, but the same thing happens on them as well. The page can't be displayed. I did have one interesting message appear on the screen while I was trying repeatedly to get My Yahoo to launch. One of the times I tried opening IE, which (usually) in turn automatically launches My Yahoo, a different message came to the screen that actually looked like it was from Yahoo. It was more or less an apology for problems they were having and stated that their technical people were working on it and that things should be back "soon". Well, that was this morning and it's 6pm Eastern now. I haven't seen that message again, and obviously I still can't open my start page.

Has anyone else been having this issue? Just wondering what anyone else's take might be on this. Unfortunately, it isn't possible to uninstall and reinstall IE, or I might have tried that just to see if it would straighten things out. But, then again, it's happening on my other computers as well so the problem seems to reside elsewhere.

I couldn't find anything on this issue posted online. I'm hoping to get some info here, if there is any. Thanks.


See More: My Yahoo homepage on Win10 IE11 mysteriously stopped working

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#1
March 5, 2016 at 19:14:45
✔ Best Answer
Seems to be up and running now, try deleting cookies and history and then try the page again.

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#2
March 5, 2016 at 20:30:03
Hmmmm. It still does not work here. As I said, this is only happening on IE 11. I was on my start page yesterday around 5pm and it was working fine. After checking mail and reading a few news articles, I shut down. Later in the evening, I booted up again and when I went online, I suddenly could not connect to My Yahoo. I have tried to connect on three different computers and the same thing happens on them all.

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#3
March 5, 2016 at 20:38:50
Hmm, where in the world are you located?

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Related Solutions

#4
March 5, 2016 at 22:29:33
Yahoo! appears to be having quite some difficulties over the past 24 hours with access. E-mail (at least mine) doesn't appear to be affected. Realize that doesn't help your situation, but at least the problem likely isn't related to your machine.

"Channeling the spirit of jboy..."


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#5
March 6, 2016 at 08:03:38
I have the same problem except that I can access it on my laptop but not my main computer. I have tried everything even restored to a date before this happened but still cannot access. anyone have any other ideas

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#6
March 6, 2016 at 09:50:31
check out following NEW thread asked today for relevance if any

My Yahoo will not load on MAC, Win7 PC iphone Safari or FF

i_Xp/Vista/W7/W10 User


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#7
March 6, 2016 at 11:50:24
I'm in CT. After my last post, I went back to IE 11 and opened the Internet Options. Then clicked on the Advanced Tab. I then clicked on "Restore Advanced Settings", followed by "Reset". I then closed out of IE an and reopened it. Internet Explorer launched and My Yahoo was back. It was back but it was very sluggish. I kept seeing the spinning blue circle every time I selected anything. Since it was getting late, I decided to shut down and try this again this again after I'd had some sleep. That was last night. I just booted up and went to IE and it launched very quickly, as it usually would, and My Yahoo came to the screen very quickly too. The spinning circles are gone and everything seems to be running well. I double checked one of my other computers, without doing the Restore Advanced Settings of the Reset in IE, and it also opened right up to My Yahoo. Now, I'm really stumped as to what might have been going on. I'm guessing here that the two things I did on my main PC may have little, if anything, to do with fixing the issue. It seems more likely that there was a Yahoo problem going on which they coincidentally were just recovering from when I reset IE.

Whatever it was, it seems that all is well now. This sort of reminded me of the time last year when Yahoo experienced a serious problem that prevented users from accessing their email. It took them forever to acknowledge the problem and more than a week to fix it.

Thanks for offering your input.


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#8
March 6, 2016 at 12:04:49
Perhaps you would be better off dumping Yahoo - this organization has been and still is on shaking ground in all venues of the business.

i_Xp/Vista/W7/W10 User


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#9
March 6, 2016 at 13:00:18
I know what you mean. I mainly keep it because their email service seems to be doing s much better job of filtering out unwanted mail than others I've used, including MSN. There's no way to know for certain what caused this recent issue that I experienced, and I can't say for sure that IE didn't also have something to do with it. I say this because I was still able to open My Yahoo in both Firefox and Edge. I might have never had the problem at all if I were still using Firefox as my default browser. That, of course is another issue related to the fact that FF's upgrades last Fall suddenly made it impossible to use Norton's Identity Safe. I depend upon NIS and it still happens to work normally in IE. Otherwise, I'd never use IE.

If anyone else is till having an issue getting to their My Yahoo start page, re-read my other post and try what I did. It might help you too, if you're also using IE 11.


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