My laptop randomly shuts off

February 28, 2018 at 20:53:59
Specs: Android
I have a hp pavilion laptop witch is 6 years old I just got a new battery a few weeks ago when I put the new battery in it randomly shuts off sometimes it will take 1 or 2 try to turn it on and sometimes it will turn on with no problems ever since I put the new battery in it dose that when I had a loner battery it never did that it might because it needs to be clean and over heating and hats y it's shutting down I just did some updates and it seems fine but if anyone knows what the issue is on y it's randomly shutting down I would appreciate

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March 1, 2018 at 18:50:09
Where did you get the battery? Is it an official HP replacement or an eBay or Amazon knock-off?

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March 3, 2018 at 13:50:13
Amazon I went to a computer tech he's license he gave me his battery too long for a couple weeks until I can order a new one and I finally got the battery but now it's shutting off randomly since the new battery it never did that with the loaner battery so I'm wondering maybe if it's the battery that's making the laptop shut off and maybe possibly it could be overheating because of the battery did the update did work for one night then shut off but then it started shutting off again the next night any ideas

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