my canon 5250 printer not printing in colour

November 9, 2019 at 04:35:38
Specs: Windows 10
my cannon Mg5250 will only print in black all inks are ok I have tried deep clean but no joy any help thanks

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#1
November 9, 2019 at 06:57:32
Have you tried printing a test page? A test page should print both color and black. That should be a starting point.

https://www.google.com/search?clien...


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#2
November 9, 2019 at 08:16:46
Also...

Is it printing in black form every source; documents, internet, emails?

Did it ever print colour OK?

There is an option in Canon printer dialogues to select black only or colour; have you checked settings there?


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#3
November 9, 2019 at 09:20:01
Yes tried everything but to no avail

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#4
November 9, 2019 at 09:31:06
Yes from every including scanning

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#5
November 9, 2019 at 09:32:09
The test page only comes out in black also thanks

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#6
November 9, 2019 at 09:41:13
A very... loooong shot... remove printer completely from system and reboot. - power down and up again - not a restart. Then re-install driver afresh?

Presumably there are no error messages?

message edited by trvlr


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#7
November 9, 2019 at 20:48:36
1- Sometimes a very badly clogged print head needs to be cleaned 2 or 3 times in order to work again.
2- Have you checked the ink levels?
3- It is possible that the print heads are old and need replacing.

You have to be a little bit crazy to keep you from going insane.


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#8
November 10, 2019 at 01:00:24
Yes tried re downloading the drives and washing the print head but nothing has worked

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#9
November 11, 2019 at 14:44:44
There MAY be TWO places where you have the option to print in color, not just one. Try using the File>Print option from the upper Left corner of your screen and pay attention to all settings.

message edited by OtheHill


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