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My Asus won't show the factory restore option..

May 29, 2016 at 13:02:38
Specs: Windows 10, 8 G
It's a Windows 10 Asus G75V... Uses Navida and The republic of gamers thing... I got it from my mom and she said she got extra stuff put in it... it has 8 GRam and around a Terrabyte of memory... After playing games on it for nearly 2 years I noticed it got a little slow... Allso my dad used it a lot for work and has a lot .x3. of stuff on it lol... and I wanted to factory reset it just to make it faster and get his junk of it.. I tried to do the f9 on startup and nothing happend... I did the shift reset thing and it didn't show reset your PC on it... and in the settings it doesn't even have the reset/restore option..Plz don't tell me there is no need to reset it... because I really would like to and I need help doing so...

See More: My Asus wont show the factory restore option..

May 29, 2016 at 15:32:19
Try this:

Always pop back and let us know the outcome - thanks

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May 29, 2016 at 16:05:47
Be sure that anything you wouldn't like to lose (personal files various) is safely duplicated/copied to external storage. Typically DVD, and an external hard drive too is nice(r).

Check the copies are accessible too, before going ahead with the factory rest routine...

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May 29, 2016 at 22:06:38
This did not work... nothing happend when I did the f2 on startup... It seems my hotkeys are broken or not setup..Allso note my computer is Windows 10 not 7 ...If there are any other ideas I'm open to allmost everything

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May 30, 2016 at 06:18:38
"it has 8 GRam and around a Terrabyte of memory"

8GB is the memory; 1TB is the storage capacity.

"After playing games on it for nearly 2 years I noticed it got a little slow..."

Do you regularly run a cleaning program such as CCleaner? How about regularly running deep scans for viruses & malware? Did you manage your startup apps? Regular maintenance will keep your system running at peak performance. I'm not a proponent of doing a factory reset just because a system is slow, but if that's what you want to do...

Just to be clear, are you completely shutting down the laptop, then restarting, & then immediately tapping the F9 key? If it works, it should restore whatever the original OS was (Win7 or Win8). Hopefully there's no licensing conflict since you upgraded to Win10.

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May 30, 2016 at 07:32:00
It is possible that in upgrading to Windows 10 the path or even the partition for the factory restore was broken or wiped out.
One option in this case would be to contact Asus and get a recovery DVD for the system and use that for restoring the system. The recovery disk will probably cost you something but less than purchasing a retail copy of Windows.
Another option is to perform a thorough cleaning of the system and get it up to speed that way. I would do the following:
Uninstall program that you do not use (Google anything you are not sure of)
Manually Delete any files that are not yours that are in Documents, Pictures, Music, or anything that was clearly created by your family.
Run Disk Clean Up
Clean out your Browser's History, etc. (this includes all browsers installed, even if you rarely use it).
Run CCleaner as recommended above (Even though you just performed some of those functions just now)
Run Malwarebytes to check for malware. Remove all it finds. If it finds anything, post the log (copy/paste) here in a reply for review and to see if there other scans may be needed.
Restart Machine.

You have to be a little bit crazy to keep you from going insane.

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May 31, 2016 at 09:09:23
I've got that exact same laptop. Unfortunately ASUS is less than helpfull when it comes to recovery. They don't provide a recovery DVD, if the recovery partition is gone, the only way to reset it back to the original OS (Windows8) is to send it back to them. I know this because my hard drive failed and I wanted to put a larger drive in there. I called them and said I wanted a larger drive, they told me they wouldn't do that, they would put a new 1 terabyte drive and put Windows 8 on it. They also said they don't provide recovery discs.

My suggestion is go get yourself a Windows 10 installer drive and re-image your laptop that way.

I ended up putting an SSD drive in mine and installing Windows 10, you wouldn't believe how much faster that machine runs with an SSD.

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