Solved Mother's Windows 10 PC is running really slow

September 5, 2016 at 20:51:05
Specs: Windows 10
My mother's computer is running really slow right now and I was wondering if it may be from too many background programs being on. If so, which programs need to stay running and which ones can be turned off and her computer still run? I also have Windows 10 running so this could help my machine run too.

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✔ Best Answer
September 6, 2016 at 08:05:23
Slowness is often due to malware. Try these three small freebies on it as they often unearth what Anti-virus programs miss:

AdwCleaner:
https://toolslib.net/downloads/view...
(blue "Download Now" button on right).
Download and "Save" the file somewhere. Go to the saved file then double click it to run the program. Use the "Scan" button, followed by the "Clean" button.

Junkware Removal Tool (JRT)
https://www.malwarebytes.org/junkwa...
(blue Download button).
Download and "Save" the file somewhere. Go to the saved file then double click it to run JRT. It might appear to have stopped at times or flash the screen but sit tight until it has finished.

MalwareBytes:
https://www.malwarebytes.org/
(use the "download" button rather than the "buy" button).
Install and Run the program but before running the Scan go to "Settings > Detection and Protection" and put a checkmark in "Scan for rootkits". Quarantine anything it finds.

Please copy/paste the logs on here.

Always pop back and let us know the outcome - thanks



#1
September 5, 2016 at 23:19:36
It's impossible to tell you what you need to leave alone and what you can safely remove from start up items or background items as every PC has different hardware & software.

One good way to get a PC back to it's original performance is to re-install Windows.
(on a factory-built PC it's called "Factory Recovery").

Also add more RAM.

message edited by phil22


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#2
September 6, 2016 at 02:32:52
I have EVERYTHING unchecked in msconfig.

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#3
September 6, 2016 at 06:01:54
I tried that and restarted then my internet was turned off so since I did not know which one would turn it back on, I had to turn everything back on.

Unfortunately, neither reply helps me much but thanks anyway.

message edited by MariaSJ49


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Related Solutions

#4
September 6, 2016 at 08:05:23
✔ Best Answer
Slowness is often due to malware. Try these three small freebies on it as they often unearth what Anti-virus programs miss:

AdwCleaner:
https://toolslib.net/downloads/view...
(blue "Download Now" button on right).
Download and "Save" the file somewhere. Go to the saved file then double click it to run the program. Use the "Scan" button, followed by the "Clean" button.

Junkware Removal Tool (JRT)
https://www.malwarebytes.org/junkwa...
(blue Download button).
Download and "Save" the file somewhere. Go to the saved file then double click it to run JRT. It might appear to have stopped at times or flash the screen but sit tight until it has finished.

MalwareBytes:
https://www.malwarebytes.org/
(use the "download" button rather than the "buy" button).
Install and Run the program but before running the Scan go to "Settings > Detection and Protection" and put a checkmark in "Scan for rootkits". Quarantine anything it finds.

Please copy/paste the logs on here.

Always pop back and let us know the outcome - thanks


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#5
September 6, 2016 at 08:05:40
Take a look at this site it is for Windows 10, it looks a bit technical but don't be intimidated, just follow the directions and you should be OK:

http://www.blackviper.com/service-c...

It's a bit tedious to check each entry, but not difficult.

MIKE

http://www.skeptic.com/

message edited by mmcconaghy


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#6
September 6, 2016 at 09:58:43
Derek's answer really helped a lot. Thanks. Still going to check out what mmcconaghy posted too.

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#7
September 6, 2016 at 15:21:11
The downside to making changes in services is that sometimes at a later date something stops working properly and you don't realise that a change you made caused it. Always make a note somewhere (in NotePad?) detailing the changes made just in case there is a backfire at some stage.

The general consensus on the internet seems to be that offloading services doesn't make much noticeable difference to performance.

What might be more help is to right click the taskbar at the bottom then open Task Manger. Go to the Start-up tab and see if there is anything there that you can disable. Maybe some items could be worked from a shortcut when required instead. Google will help explain what they are.

Always pop back and let us know the outcome - thanks


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#8
September 6, 2016 at 19:39:26
Along with trying the stuff you suggested, I found another page where a man listed all of the programs he disabled in Windows 10. Disabling stuff like Xbox that neither I nor my mother bother with helped out a lot. I also went down the list that he provided and would check to see if this stuff was okay to disable before doing so. If the info left me unsure, I'd just leave it running. That really helped too. Like Mike said, it would be tedious but it was worth it. I do have that stuff noted in a book I keep of my computer information. Thank you both for the help.

message edited by MariaSJ49


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#9
September 7, 2016 at 04:22:12
Thanks for the feedback and glad to hear there is some improvement.

Always pop back and let us know the outcome - thanks


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