Lenovo Ideapad 330 screen is black

September 23, 2020 at 03:44:20
Specs: Windows 10, 8GB
When the laptop (model Lenovo Ideapad 330, Windows 10 Home ) is turned on (pressing the Power button), it makes sounds, in general, it turns on, however, the screen is black and the keyboard does not work, what should I do?

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#1
September 23, 2020 at 04:09:34
What sounds do you hear?Any beeping sounds - and if so what is the sequence of the beeps? Any sounds similar to fans? Any clicking sounds?

Are you using battery only or using the power adapter/charger at the time?


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#2
September 23, 2020 at 08:15:38
Borrow an external monitor to try on it and let us know if that also remans black.

Always pop back and let us know the outcome - thanks


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#3
September 23, 2020 at 20:54:39
SabrinaF,

How did you determine that the keyboard doesn't work?

This is relevant to Derek's suggestion.

trvlr asked:

> What sounds do you hear? ... Any sounds similar to fans?

Does the Lenovo Ideapad 330 have a fan? It looks so thin,
and I don't see any vent holes in the sides in the photos.

Derek suggested:

> Borrow an external monitor to try on it and let us know if that
> also remans black.

In addition to plugging it in, does anything else need to be
done to make an external monitor work?

-- Jeff, in Minneapolis


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Related Solutions

#4
September 24, 2020 at 01:28:15
It similar to clicking sound..Most of time I use the it when connected to charger.. I'll try using another monitor..I tried to get Safe mode..That's why I know Keyboard not working..BTW, I will check if externel monitor may work

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#5
September 24, 2020 at 03:47:42
A clicking sound “might” be from the hard drive - if it’s the mechanical type and not an SSD or similar.

Some models came with an SSD and some the HDD (the old style mechanical drive).

What is the capacity of the drive in your Lenovo?


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#6
September 24, 2020 at 15:31:12
Re #3
Windows should pick up an external monitor automatically provided it is plugged into the appropriate socket on the ideapad.

SabrinaF
It could be a connection problem inside the cable between the screen and the base (where it hinges).
Switch it on then move the lid slowly up and down from fully open to the almost closed position. If you see anything flickering on the screen or see a picture then that is the trouble.

Always pop back and let us know the outcome - thanks


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#7
September 24, 2020 at 16:07:44
I was also wondering if it might just be a matter of pressing a
function key to switch back to the built-in screen after having
accidentally switched to a nonexistant external screen.

I suppose I coulda said that explicitly instead of just hinting...

-- Jeff, in Minneapolis


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#8
September 24, 2020 at 17:03:22
Re #7
Usually monitor switching key is fn-F7 or fn-F8 on those. No harm trying but it should default to inbuilt screen if no external is connected..

Always pop back and let us know the outcome - thanks


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