Solved it's a pdf file I'm trying to send to emails from my AOL

October 12, 2016 at 15:15:25
Specs: Windows 10
I'm trying to send a pdf file in an attachment in an email, which the computer used to do with no problem. Now it won't.

See More: its a pdf file Im trying to send to emails from my AOL

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✔ Best Answer
October 17, 2016 at 14:35:16
Just for info it is generally assumed that the email overhead is about 3 MB. If this is the case then an attachment of 22 MB or over could be too large. Having said that it seems it didn't actually say this was a size issue. If there is an error code please let us have it. Otherwise you could experiment with different attachment file sizes, sent to yourself as a test.

Always pop back and let us know the outcome - thanks



#1
October 12, 2016 at 18:13:46
Firstly, try some other sort of attachment because I doubt this is peculiar to pdf.

Secondly what Email Service or Program are you using?

Thirdly, please explain exactly what happens when you try to send a pdf attachment? Does it go into the Outbox, does nothing happen at all, or what?

Always pop back and let us know the outcome - thanks


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#2
October 12, 2016 at 19:26:43
How large is the attachment?

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#3
October 17, 2016 at 10:37:18
I am on aol email service. I compose an email, click the attachment, choose the file I am trying to send, click send. It takes forever, then "says" there is a technical problem and can't send, try again. It never sends the item, no matter how many times it is resent.
I have been sending little business brochures for years and this has never happened before. It's 12X 10 sized, 26 pages, little color brochure.
It is an Acrobat pdf file.
(sorry it took awhile to get back to this, there's been illness here)

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#4
October 17, 2016 at 14:02:52
You have not answered riider question above in Post 2. For your info up to 25 MB in total size is the max for AOL Mail Message and Attachment Size Limits

i_Xp/Vista/W7/W10 User


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#5
October 17, 2016 at 14:35:16
✔ Best Answer
Just for info it is generally assumed that the email overhead is about 3 MB. If this is the case then an attachment of 22 MB or over could be too large. Having said that it seems it didn't actually say this was a size issue. If there is an error code please let us have it. Otherwise you could experiment with different attachment file sizes, sent to yourself as a test.

Always pop back and let us know the outcome - thanks


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