Solved I have this same problem with my hp pavilion HPE

April 17, 2016 at 08:20:42
Specs: Windows 10
can't i install the old video card and deactivate it in control panel and then reinstall the new video card and activate the drivers that way, what do you think.

See More: I have this same problem with my hp pavilion HPE

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April 17, 2016 at 08:43:39
Clarify what your end goal is?

Are you wishing/hoping to install a new(er) graphics card?

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April 17, 2016 at 08:51:53
yes that is my intention to install a new video card

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April 17, 2016 at 10:37:14
✔ Best Answer
If the new one doesn't come with the drivers (on a cd/dvd) head to its website and download the correct drivers there. Do Not go to one of the many drivers sites that offer to help... Have them on a flash drive and also somewhere convenient on your hard drive.

Then uninstall the current card in (Control panel). over down and remove the power cord. Remove old card, insert/instal the new one.

Boot up and install the drivers for the new card. Ideally use the latest version from the card's website rather than any on the supplied disk; although that may be a good starting point on occasion.

This link may be of some help:

It is important that you remove the power cord before going inside and removing/installing anything. If the power cord is still connected - and there's live mains on it... then even if the computer is switched off (via then/off button/switch) there will still be volts running around the motherboard. And it's never wise to remove/install anything whilst there are volts running around the motherboard... If you do you risk damaging almost anything on he motherboard and whatever card/chip etc. you're removing/installing.

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