hp pavilion dv6 fails to read bios file and complete boot

June 4, 2017 at 02:08:49
Specs: Windows 10, i5-24110n /6gb
notebook boots to asking for password,accepts password,then screen flashes between all white with a bar across the bottom and a blank screen no further changes

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June 4, 2017 at 02:23:17
Factory Recovery might fix the problem unless it's faulty hardware in which case your notebook will need repair if it's under warranty.

If warranty has expired, take it to a laptop repair centre and get an estimate for cost of repair before getting it fixed.

Be aware that Factory Recovery will overwrite all the data that's currently on the Windows partition (usually that's the C: drive) so I hope you've already got backups somewhere.

message edited by phil22

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June 4, 2017 at 02:56:54
What you're seeing is really not a BIOS issue. It sounds like your profile could be corrupt. Does this happen for all users? Have you tried Safe Mode?

Doing the best I can here... And remember, there's always more than one path to success. :)

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June 4, 2017 at 06:42:23
"notebook boots to asking for password"

BIOS password? HDD password? Windows password? Did you do a Google search for "pavilion dv6 white screen" or something similar?

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June 4, 2017 at 16:31:36
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June 4, 2017 at 23:17:41
many thanks for answering my cry for help.i do not know much about the inner workings of the system startup but i was able to run the notebooks advanced system diagnosis and amongst the many checks that were carried out all except the one i am seeking help for were passed.all the info that came up was as follows

system bios failed
failed reading bios file
tune up passed
startup passed
hard disk passed
against all of these reports the failure ID was NA (not available)
my own thoughts are that the bios chip has become corrupted but i do not know how to refresh that.from looking around i find that there is an hp file called sp 52598 that could be used to reset up the bios chip.

once again many thanks for your help an thankyou for your advice about checking the cost before having work done...............derek southern

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June 4, 2017 at 23:38:53
"my own thoughts are that the bios chip has become corrupted"
Go for something simple first, remove the bios/cmos battery for 5mins & then put it back & test. No need at this point to buy a new one.

Install a New CMOS Battery

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