Solved How to retrieve a lost Thunderbird password? Master password

June 25, 2020 at 08:05:04
Specs: Windows 10
Lost password to Thunderbird

ATT replaced my aging modem. Things were a little hinky after that. Could not sign in to several accounts, including Thunderbird.

Have received no help from ATT, Firefox does not 'keep' passwords.
I am certain this is not the frst time someone has dad this issue. Any help would be appreciated.

message edited by VictorMendoza


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#1
June 25, 2020 at 08:44:51
T-bird is an application - an email client application; similar to say Eudora, M$-Ofiice/Outlook.

It doesn't have passwords; but the email accounts you set up to use/access via T-bird do...

Start here for how to recover the email account(s) password(s) - find where they are on your computer; or even to reset them.

https://support.mozilla.org/en-US/q...

https://www.uslsoftware.com/passwor...


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#2
June 25, 2020 at 09:33:39
Thank you.
You are so right. The application doesn't have a password....its the email account.

I will respond with my results.


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#3
June 26, 2020 at 10:13:07
✔ Best Answer
Oh, there is an option in Thunderbird, to secure the saved passwords for the E-Mail-Accounts.
This option is called Master Password.
If it's lost, you're lost.

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#4
June 26, 2020 at 11:51:20
Thanks for you response.

I tend to agree. If someone (legitimately) could find it, they could certainly help other people.

Next step is the provider. Unfortunately, its ATT.


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#5
June 26, 2020 at 13:40:08
T-bird simply stores those passwords (encrypted as I understand) ... They ought to still exist on the individual account servers.. So contact the email providers (e.g. Gmail, Hotmail (aka outlook.com) and so on) for how to reset your password(s)...?

Your ISP will have no part in it - unless you use them for an email account as well; in which case they "ought" to have a reset password service too - just as do Gmail, BT (in the UK), hotmail etc...

When one creates an email account one is usually prompted to provide another email address via which the email service/provider can contact you re' resetting your password. Presumably "did" do this?


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