Solved how to restore desk top files that vanished?

January 15, 2017 at 13:54:26
Specs: HP Envey laptop
Windows 10 was in sleep mode , all documents / desk top files have disappeared & left 1 1/2 yr old files instead . I have not used thes files for more than a yr. that ar now on my desk top .
Thank you , definitely panicking

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✔ Best Answer
January 19, 2017 at 16:58:00
Thank you both for your time on this , f5 aye ... certainly will give that a go ( should something like this happen again )I did mention in my panic I took it in and had a fellow look at it ( locally) he said it had to do with the "administrator" somehow , so once again
Thank you both so much 😬 Coe


#1
January 15, 2017 at 16:02:01
It might be worth trying System Restore. It is not supposed to touch your own stuff but as it appears to be a system glitch then it might just help. Go to "Control Panel > Recovery > Open System Restore". Choose a restore point just before the problem came along.

Note that if this was an upgrade to Win 10 from an older operating system then it all depends whether you turned restore on again afterwards - MS turn it off for the upgrade. If it is off you are out of luck with this idea.

Always pop back and let us know the outcome - thanks


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#2
January 16, 2017 at 19:03:02
Thank you so much Derek , as I will admit freely on this site ... I am not techy ( gulp )
so I ran my lap top into a tech fellow I know and he said it appeared to be a glitch in the "Administration" sign in , he got it restored , I have backed up & breathing again , I am glad that I found this site and appreciate your time , cheers Coe

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#3
January 17, 2017 at 06:39:03
Good to hear you got it sorted and thanks for letting us know.

message edited by Derek


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Related Solutions

#4
January 18, 2017 at 00:22:20
A sneaky fix maby, but have you tried pressing f5 (refresh) while on the desktop?

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#5
January 18, 2017 at 07:05:13
hidde663

Maybe but read #2 & #3 - poster has already had problem fixed.

Always pop back and let us know the outcome - thanks


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#6
January 19, 2017 at 00:55:24
oh soz, Derek, i only read the first post since the this question was not marked as solved yet.

I'll read stuff better in the future.

anyways good job on solving it in 1 post :o


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#7
January 19, 2017 at 06:57:35
hidde663

Yeah, unfortunately you can't rely on "Solved", That only appears if someone chooses a Best Answer, which doesn't always happen.

Not sure who really solved this one.

Always pop back and let us know the outcome - thanks


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#8
January 19, 2017 at 16:58:00
✔ Best Answer
Thank you both for your time on this , f5 aye ... certainly will give that a go ( should something like this happen again )I did mention in my panic I took it in and had a fellow look at it ( locally) he said it had to do with the "administrator" somehow , so once again
Thank you both so much 😬 Coe

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