Solved How to get rid of the busy processing blue circle on Win10

August 9, 2016 at 19:32:04
Specs: Windows 64, AMD AthlonII 2.8GHz/ 6.0 GB
When I get on the computer sometimes I get this blue circle in place of the cursor and then I can't do anything. If it goes away I can use the computer until it comes back again. It seems to be getting more frequent.

See More: How to get rid of the busy processing blue circle on Win10

Report •

#1
August 10, 2016 at 03:33:15
Blue circle means Windows is busy doing something or a program isn't responding and you just have to wait.

It could be caused by any number of things such as:

Hard drive going bad.
Bad RAM.
Faulty Windows installation.
Heavy fragmentation of data.

Things to try:

Test the hard drive with it's manufacturer's diagnostic software.
Test the RAM with Memtest: http://www.memtest86.com/download.htm
Run Windows Error Checker (built in to Windows).
Run the Disk Defragmenter (built in to Windows).

message edited by phil22


Report •

#2
August 10, 2016 at 06:01:15
Lets check this side of things.

Here are the first 2 steps, more steps may be needed, after I see the results of these logs.

Run them in this order.

Step 1: Run AdwCleaner
http://www.softpedia.com/get/Antivi...
http://www.raymond.cc/blog/adwclean...
http://www.bleepingcomputer.com/dow...
Author's site
http://general-changelog-team.fr/en...
Tutorial
http://general-changelog-team.fr/en...
Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click Scan
In the results tabs, uncheck anything you don't want to remove.
Click on Cleaning.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please Copy & Paste the contents of that logfile with your next answer.
You can find the logfile at C:\AdwCleaner[C1 or later].txt as well.
http://i.imgur.com/r3PoAEG.gif

Step 2: Run Malwarebytes Junkware Removal Tool
http://www.softpedia.com/get/Securi...
http://www.bleepingcomputer.com/dow...
http://thisisudax.org/
http://thisisudax.blogspot.com.au/2...
Download Malwarebytes Junkware Removal Tool onto your Desktop. If your default download location is not the Desktop, drag it out of it's location onto the Desktop.
Warning! Once the scan is complete JRT will shut down your browser with NO warning.
Shut down your protection software now to avoid potential conflicts.
Temporarily disable your antivirus and any antispyware real time protection before performing a scan.
Click this link to see a list of security programs that should be disabled and how to disable them.
http://www.bleepingcomputer.com/for...
http://www.techsupportforum.com/for...
Run the tool by double-clicking it. If you are using Windows Vista or Windows 7/8, right-click JRT and select Run as Administrator.
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved onto your Desktop and will automatically open.
Copy and Paste the contents of the JRT.txt log please.


Report •

#3
August 11, 2016 at 19:04:48
✔ Best Answer
While I was waiting for a reply I remembered I had a program, PC Cleaner, so I ran that and it took care of the problem. Thank you for your replies.

Report •
Related Solutions


Ask Question