Solved How to fix slow computer.

Dell - inspiron 17.3" laptop - 4gb memor...
October 24, 2017 at 16:38:44
Specs: Windows 10, AMD A8/4 Gb
My computer is running very slowly. I read that changing the start-up files would help. I entered 'msconfig' in Search and saw the start-up files.There were many, many files but I do not know which ones I can safely disable.

Thank you.
Brian W


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✔ Best Answer
October 26, 2017 at 21:36:57
iTunes and AOL desktop are probably the worst culprits. iTunes and even iCloud, if you use it does not need to launch with Windows. AOL should probably be uninstalled but if you really feel you want it then it should be launched manually also, not with Windows. I do not think onedrive is important to launch either but it may be up to how you use it. HP software Update, probably not needed but it is up to you. Dell stuff, mostly annoying but most probably leave it, it is up to you.
Stuff to stay: HP scan stuff, most Microsoft Stuff, RealTek stuff, Synaptics (touchpad).
The ones that are not as clear, try one at a time and give it a few days to decide, you can change your mind on them I am pretty sure and reverse them.

You have to be a little bit crazy to keep you from going insane.



#1
October 24, 2017 at 17:13:17
It's very likely that a majority of the startup entries are unnecessary. It's impossible to tell you which ones to disable without seeing the list. Try downloading CCleaner Portable. Once you have it, unzip it, open the folder, & then double click CCleaner.exe (for 32-bit) or CCleaner64.exe (for 64-bit). Review the choices under the Windows tab, check or uncheck the boxes as necessary, then run the Cleaner. Depending on how well you maintain your system, it may take several minutes. Be patient & wait til it's completed. Once that's done, click Registry & run the scanner. Remove everything it finds, then close the program & reboot. Once you've gotten back into Windows, fire up CCleaner again, but this time click on Tools > Startup. You will then have a list that's more detailed than MSCONFIG. Hopefully it will be easier to determine what's what. Right click on any entry you want to prevent from loading & select disable. Do that for all unnecessary entries. Once you've gone down the entire list, reboot & your system should perform MUCH better.

https://www.piriform.com/ccleaner/b...


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#2
October 24, 2017 at 17:17:02
More than likely you have an accumulation of junk files and so on...

Download and run the following:

adwcleaner. https://www.bleepingcomputer.com/do...

jrt: https://www.bleepingcomputer.com/do...

ccleaner: https://www.piriform.com/ccleaner/d... get the free version.

jrt installs to the desktop, from where you run it. It opens into a small dos type window; follow the instructions therein. It will reboot the system as part of its process.

Install each using the manual/custom option, not the default/proffered automatic. Watch for and uncheck any pre-chcked boxes other the one for the utility itself. That way you avoid installng all manner of bundled junk and system changes, whch are true PIA to deal with. Never use the automatic option when installing anything downloaded from the web; always manual/custon option.

Retain any logs for reference and further advice if needs-be.


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#3
October 24, 2017 at 17:58:38
riider and trvir,

Thank you for your suggestions. I ran ccleaner and got a listing of start-up files but I don't know what to disable. Is there a way that I could send you a text file of the start-up files?

I also ran JRT and it removed about 12 files and that seemed to help a bit.

Thanks again,
Brian W


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Related Solutions

#4
October 24, 2017 at 18:07:40
Look at the name of the Program, the Publisher, & the name of the File. You should be able to figure out most of them.

On the lower right corner of the startup window in CCleaner, click "save to text file". Make sure to note where you save it. Copy/paste the contents in your next response.


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#5
October 24, 2017 at 18:21:27
Run ADWCleaner (see #2) if you haven't already.

Also run MalwareBytes Anti-Malware:
https://www.malwarebytes.org/
(use the "Free Download" button rather than the "Buy Now" button).
After the install go to "Settings > Protection". Under Scan Options move the "Scan for rootkits" slider over to On and Run the Threat Scan. Quarantine anything it finds.

Always pop back and let us know the outcome - thanks


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#6
October 26, 2017 at 10:46:16
riider,

Here is a listing of the start-up files:

Yes HKCU:Run CCleaner Monitoring Piriform Ltd "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR
Yes HKCU:Run DellSystemDetect Dell C:\Users\Brian\AppData\Local\Apps\2.0\HECJGZ4M.RXT\MVPGPQKX.7EC\dell..tion_831211ca63b981c5_0008.0005_9a48d74816d64e41\DellSystemDetect.exe 4zZn5oeQk9WMM5ZBt7fsYA==
No HKCU:Run HP Officejet Pro 6830 (NET) Hewlett-Packard Development Company, LP "C:\Program Files\HP\HP Officejet Pro 6830\Bin\ScanToPCActivationApp.exe" -deviceID "TH5BR8210M:NW" -scfn "HP Officejet Pro 6830 (NET)" -AutoStart 1
No HKCU:Run HP Officejet Pro 6830 (NET) #2 Hewlett-Packard Development Company, LP "C:\Program Files\HP\HP Officejet Pro 6830\Bin\ScanToPCActivationApp.exe" -deviceID "TH5BU810D5:NW" -scfn "HP Officejet Pro 6830 (NET) #2" -AutoStart 1
Yes HKCU:Run iCloudDrive Apple Inc. C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudDrive.exe
Yes HKCU:Run iCloudPhotos Apple Inc. C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudPhotos.exe
Yes HKCU:Run iCloudServices Apple Inc. "C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe"
No HKCU:Run OneDrive Microsoft Corporation "C:\Users\Brian\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background
Yes HKLM:Run HostManager AOL Inc. C:\Program Files (x86)\Common Files\AOL\1475764529\ee\AOLSoftware.exe
Yes HKLM:Run HP Software Update Hewlett-Packard C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
Yes HKLM:Run HPUsageTrackingLEDM Hewlett-Packard Company "C:\Program Files (x86)\HP\HP UT LEDM\bin\hppusg.exe" "C:\Program Files (x86)\HP\HP UT LEDM\"
Yes HKLM:Run iTunesHelper Apple Inc. "C:\Program Files\iTunes\iTunesHelper.exe"
No HKLM:Run QuickSet Dell Inc. c:\Program Files\Dell\QuickSet\QuickSet.exe
Yes HKLM:Run RtHDVBg Realtek Semiconductor "C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe" /MAXX4P1
Yes HKLM:Run RtHDVBg_PushButton Realtek Semiconductor "C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe" /IM
Yes HKLM:Run RTHDVCPL Realtek Semiconductor "C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe" -s
Yes HKLM:Run SecurityHealth Microsoft Corporation %ProgramFiles%\Windows Defender\MSASCuiL.exe
Yes HKLM:Run SynTPEnh Synaptics Incorporated %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
No Startup Common FAH.lnk Nico Mak Computing C:\Program Files\WinZip\FAHConsole.exe
Yes Startup Common hpoddt01.exe.lnk Hewlett-Packard C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
No Startup Common Update Notifier.lnk Nico Mak Computing C:\Program Files\WinZip\WZUpdateNotifier.exe
No Startup Common WinZip Preloader.lnk WinZip Computing, S.L. C:\Program Files\WinZip\WzPreloader.exe
Yes Startup User AOL Desktop Launcher.lnk AOL Inc. C:\Users\Brian\AppData\Local\AOLDesktop\AolTrayApp.exe

Thank you.
Brian W


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#7
October 26, 2017 at 21:36:57
✔ Best Answer
iTunes and AOL desktop are probably the worst culprits. iTunes and even iCloud, if you use it does not need to launch with Windows. AOL should probably be uninstalled but if you really feel you want it then it should be launched manually also, not with Windows. I do not think onedrive is important to launch either but it may be up to how you use it. HP software Update, probably not needed but it is up to you. Dell stuff, mostly annoying but most probably leave it, it is up to you.
Stuff to stay: HP scan stuff, most Microsoft Stuff, RealTek stuff, Synaptics (touchpad).
The ones that are not as clear, try one at a time and give it a few days to decide, you can change your mind on them I am pretty sure and reverse them.

You have to be a little bit crazy to keep you from going insane.


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#8
October 31, 2017 at 15:20:54
Fingers,

Thank you for your assistance. I deleted some of the start-up files and the computer seems to be running faster.

Brian W


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#9
October 31, 2017 at 21:26:16
You are quite welcome. enjoy.

You have to be a little bit crazy to keep you from going insane.


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