Solved How to create recovery disk

Dell / Inspiron 17r
February 25, 2019 at 19:12:47
Specs: Windows 10, 2.3/8
I am trying to create a recovery usb (using a new 16Gb flash drive) for my Windows 10 laptop. I was unsuccessful and got “We can’t create the recovery disk. A problem occurred while creating the recovery drive.” I read that I should run Disk Cleanup if I got that error message. I ran Disk Cleanup but that did not work.

Thank you.
Brian W


See More: How to create recovery disk

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✔ Best Answer
February 28, 2019 at 20:50:44
On a new machine under warranty then factory tech support is best, if they find something wrong they can authorize a return for them to fix things.

You have to be a little bit crazy to keep you from going insane.



#1
February 25, 2019 at 20:54:42
Please look at this:
https://www.pcworld.com/article/314...

You have to be a little bit crazy to keep you from going insane.


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#2
February 26, 2019 at 06:08:06
Fingers,

Thank you for your assistance; unfortunately, I am still unable to make a recovery usb.

Brian W


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#3
February 27, 2019 at 08:28:37
Fingers,

I tried again to make a recovery disk but got the same error message: We can’t create the recovery disk. A problem occurred while creating the recovery drive.”; however, there are files on the usb. What files should be on the usb and can I check to see if they are usable?

Thank you.
Brian W


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Related Solutions

#4
February 27, 2019 at 10:11:28
Thank you! Good information.

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#5
February 27, 2019 at 21:10:15
Brian W, It is best to make the recovery drive when the machine is new or at least working perfectly. Over time there is damage to files and registry that is causing your problem.
I would recommend running a couple of scans to make sure your system is clean and then doing a repair on your Windows installation. After that you can try making the drive again.
Run: ADWCleaner, remove all it finds.
Run: Malwarebytes, remove all it finds.
Save logs in case continuing issues for possible review later.
Run: Tweaking.com Windows repair tools.
It is best to download it, restart the machine into Safe Mode and run it there. Do all recommended Pre-Scans first because they do help the results. Expect this to take a while typically.

https://downloads.malwarebytes.com/...
https://www.malwarebytes.com/mwb-do...
https://www.tweaking.com/content/pa...

You have to be a little bit crazy to keep you from going insane.


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#6
February 28, 2019 at 00:48:25
When you can't create recovery drive in Windows 10, you can use AOMEI Backupper to create a bootable media. It allows you to backup system as well. When system crashes, you can boot the computer from the created bootable USB drive and restore system if you have created a system image via it. For more information, refer to: https://www.backup-utility.com/wind...

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#7
February 28, 2019 at 03:04:06
Fingers,

I am trying to make a recovery disk on a brand new machine that I purchased last week. Contacting the vendor for helpful assistance is not easy but I will try again.


Thank you.
Brian W


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#8
February 28, 2019 at 20:50:44
✔ Best Answer
On a new machine under warranty then factory tech support is best, if they find something wrong they can authorize a return for them to fix things.

You have to be a little bit crazy to keep you from going insane.


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