how do I use Infinity with USB foot control

August 16, 2018 at 10:09:25
Specs: Windows 10
How do I use infinity foot control after it is plugged into USB port? I just bought the foot control and plugged it into USB. Computer said it is ready, but it won't play or reverse or stop.

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#1
August 16, 2018 at 11:10:12
I would guess that for something specialized you would need to install drivers. Did you get a disk with the product? You could try restarting the computer too.

Is the product compatible with Windows 10?


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#2
August 16, 2018 at 11:58:15
No, it didn't come with a disk, but I googled how to install it and it had me download Express Scribe, so I did that. Yes, I do have Windows 10. I now can use it with Express Scribe, but now have a question I sent to them to see if I can transcribe from a USB flash or jump drive - or if the dictator has to dictate from a certain type of dictation system.

Thanks so much. Hopefully I will find that out as It appears I will have to pay for the Express Scribe in order to use this particular foot pedal - but don't want to until I figure out if I can transcribe from a plain old flash drive. If you happen to know that, cool. I have transcribed, but only with a company, never at home as a volunteer.


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#3
August 16, 2018 at 12:34:42
It doesn't really matter how you get the file, only what the file is. Check https://www.nch.com.au/scribe/kb/65... to see if it supports the file format you got.

How To Ask Questions The Smart Way


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#4
August 16, 2018 at 12:48:42
Thanks. I'm guessing it will work then. I did see that list on their website, but don't understand what they all mean. It is probably going to work when I get it. I will go ahead and ask for the USB flash drive and see if it recognizes it. Sounds like it is most likely to. Then if it does, I will go from there on whether or not this peddle works with the free version of Express Script or not. Thank you so very much. I feel pretty hopeful. Will be a week or so before I receive the drive. Thanks again!!!

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