How do i reset my computer

February 9, 2017 at 16:03:28
Specs: Windows 10
i'm on a windows 10. i want to factory reset my computer. i have done it before but now it wont let me. it gets to the end and says there was a problem and nothing changed on my computer. i've even tried to use the system to find missing drives, trouble shooting and says nothing is missing or wrong. What can i do to reset my computer?

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February 9, 2017 at 16:13:11
What make and model is your computer (if factory made) or components (if custom)?
Why do you feel that you need to factory restore your computer? Again??? Most never need to do it once.
What method have you tried so far so we do not waste time telling you the same again?

You have to be a little bit crazy to keep you from going insane.

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February 9, 2017 at 16:37:33
Depending on your situation System Restore might be a better option (assuming Windows System Restore is switched on and there are suitable restore points).

Always pop back and let us know the outcome - thanks

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February 9, 2017 at 16:40:10
Before you go down "that" route now (or for that matter at any time...) explore all other options first.

A factory reset/restore to as new means "all" your personal files will be lost. If you have "stuff" (files you don't want to lose - photos are the usual first on that list) ensure those files are safely copied/duplicated to external storage. Typically DVD at least, but to an external hard drive too is nice(r). If/when using DVDs then make two sets. Label and store safely.

Check and update your external copies at regular intervals.

As already requested what make and model is the computer? Why the need originally, and exactly what's happening now? And what have tried thus far?

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February 9, 2017 at 16:59:40
my computer is a lenovo. it had a windows 8 but i upgraded to a windows 10. my computer is running slow. I have done the defrag and disk clean up and it made no difference. i also uninstalled apps that i put on and still nothing(i thought maybe i was using too much space). i tried to reset it but it goes all the way to the end then says there was a problem resetting and that nothing has changed. I've done all the possibility's to fix it meaning trouble shooting, finding errors and its saying nothing is wrong.

message edited by ShellyAmyx

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February 9, 2017 at 18:07:53
One frequent cause of slow downs is malware. Run these three freebies in the order given - they often find what anti-virus programs miss:

(blue "Download Now" button on right).
Download and "Save" the file somewhere. Go to the saved file then double click it to run the program. Use the "Scan" button, followed by the "Clean" button.

Junkware Removal Tool (JRT)
(blue Download button).
Download and "Save" the file somewhere. Go to the saved file then double click it to run JRT. It might appear to have stopped at times or flash the screen but sit tight until it has finished.

(use the "Free Download" button rather than the "Buy Now" button).
After the install go to "Settings > Protection". Under Scan Options move the "Scan for rootkits" slider over to On and Run the Threat Scan. Quarantine anything it finds.

If anything is found please copy/paste the associated logs on here. The ADW log is a text file in the ADWCleaner folder directly off the system drive root (usually C).

Always pop back and let us know the outcome - thanks

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February 10, 2017 at 05:33:16
This well regarded free utility may also be of help. It's free but the chap who created it does appreciate a wee donation - needs to feed his cat and goldfish etc...

It's safe to use; does what it says on the label...

Allow it to do all it suggests; including backing up the registry etc.

Download it your computer; run it from within windows.

If you can access safe-mode then run it from there; but it will run/work equally well from normal booted mode.

Note that the link below is genuine and the actual download sources are in smaller text below above the rather thick black bar near the top of the page. Avoid inadvertently clicking on the very obvious green download buttons at the top. They are for another utility - which you don't need to run.

Let tweaking run to completion; it doesn't take too long.

It's safe to run; frequently recommended here.

If you can - and this is good practice at any time considering repairs, upgrades etc. - copy any important personal files to external storage first. Typically DVD 9make 2 sets) and label them. If possible also copy to an external hard drive to is nice(r).

Always wise to have critical personal files duplicated off the hard drive at any time; and to regularly check and update those copies too.

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