how do i recofer my files after my computer crashed

March 26, 2018 at 20:28:46
Specs: Windows 10
My computer crashed and when restored my files were gone. What steps do I need to take in order to restore my files?

message edited by dunehaven


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#1
March 26, 2018 at 20:46:22
Please explain what you specifically mean by crashed and restored.
Did the drive die?
Was Windows reinstalled? Repaired? System restored? Factory Restored?
By who? Often big box stores service is simplest for them and they do reinstall when it may be possible to repair.
We need information on what happened originally and what steps were done to get it running again, what hardware if any was changed, and even what system you have may be needed before a real answer can be offered.
In the mean time, do NO saving of files to the same drive because every new file saved might be overwritting a storage segment that previously contained an important file. This would prevent that particular files or files from being restored.
The general answer is a file restoration program like recuva should be able to restore many files IF it is the same exact hard drive. Be sure to save recovered files to another hard drive (internal or external) so all possible recovery can be made. Remember that some files may be lost because those locations were already reassigned and used and obscure file types are less likely recovered than popular file types.
In the future make sure that ALL important files are on at least two drives at any particular time. This does not include flash drives and SD cards (including in cameras and phones) since they are more volatile and less reliable.

You have to be a little bit crazy to keep you from going insane.


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#2
March 28, 2018 at 03:21:22
What application where you running when the crash happened?
If its an office product, those make backups automatically?

So please explain what you where doing, like in Fingers post.

i5-6600K[delid]@4.8GHz/4.4GHz cache@1.385v | 2x4GB Crucial-DDR4-2133CL16@14-14-14-30 1T 2800MHz@1.36v
ASUS Z170K | Samsung 250GB SSD 850 EVO
MSI Armor RX 570 4GB@1355/1940 BiosMod


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#3
March 28, 2018 at 20:55:50
Regarding one thing Fingers said:

If your missing files were stored on the same partition of
your hard drive that Windows is on, then they will probably
already have been at least partially wiped out even if you
didn't save anything on that partition, because Windows 10
is almost constantly saving its own data.

-- Jeff, in Minneapolis


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