Solved How Do I Get The Sound to Work Again After Windows 10?

September 2, 2017 at 18:05:13
Specs: Windows 10
I upgraded to Windows 10 from Windows 7 and now the sound is static to the point where I can't even hear the sound. I have to mute it because it's too annoying.

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✔ Best Answer
September 3, 2017 at 16:18:52
On some computers (mostly laptops and all-in-ones) there is a volume control slide and a software volume control. If the software volume control is set too low (see tray icons on the bottom right) then the manual control cannot raise the volume sufficiently to be useful so check that.

Is the driver you installed both from the system manufacture's web site and Windows 10 compatible? If not then try again. If there is no Windows 10 driver you can try Windows 8 or 7 but there is no guaranty they will work 100% properly.

If this is a desktop then it may be easier to disable the onboard audio and add in a sound card and its driver, they are not generally expensive.

If this is a laptop you either get it working, use a Bluetooth speaker with its own volume control, or maybe a USB speaker.

You have to be a little bit crazy to keep you from going insane.



#1
September 2, 2017 at 18:56:49
did you run the Win10 compatibility checker 1st?

You didn't post any info about your system. I can only guess that the audio driver needs to be installed/re-installed.


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#2
September 2, 2017 at 20:52:21
Thanks riider. I have reinstalled the audio driver because it seemed to be Microsoft's answer to the problem, but it did not solve it. How do I run the Win10 compatibility checker?

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#3
September 3, 2017 at 07:00:18
Once again, you didn't post your system info. It's difficult to help when we have no idea if you have a desktop or laptop, or how old it is. Would it be possible to post the make/model of your computer? Or if it's a custom build, post the detailed specs (motherboard, CPU, RAM, graphics, etc)?

"How do I run the Win10 compatibility checker?"

It's kinda late now. You're supposed to run it before installing Win10. It scans your system & points out any conflicts or deficiencies.

"I have reinstalled the audio driver"

Where did you find the driver? Did you go to the audio chip manufacturer's website & download it?


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Related Solutions

#4
September 3, 2017 at 07:55:40
Go to Device Manager, "Sound, Video and game controllers". Expand out your sound entry then right click it and select "Update Driver". If there are any errors showing there (before or afterwards) let us know about them.

Are the sound levels set up high enough? If they are too low they can make a sound which many folk call static.

Always pop back and let us know the outcome - thanks


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#5
September 3, 2017 at 16:18:52
✔ Best Answer
On some computers (mostly laptops and all-in-ones) there is a volume control slide and a software volume control. If the software volume control is set too low (see tray icons on the bottom right) then the manual control cannot raise the volume sufficiently to be useful so check that.

Is the driver you installed both from the system manufacture's web site and Windows 10 compatible? If not then try again. If there is no Windows 10 driver you can try Windows 8 or 7 but there is no guaranty they will work 100% properly.

If this is a desktop then it may be easier to disable the onboard audio and add in a sound card and its driver, they are not generally expensive.

If this is a laptop you either get it working, use a Bluetooth speaker with its own volume control, or maybe a USB speaker.

You have to be a little bit crazy to keep you from going insane.


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