How do I get the dvd out of my computer , It fell inside

May 16, 2018 at 12:03:05
Specs: Windows Vista
when i put my dvd in the track i closed it and heard it fall. How do I get it out ? Will I hurt my computer? Can I still use the dvd ?

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#1
May 16, 2018 at 14:33:14
You provided zero info about your computer. I'm to guess it's a desktop rather than a laptop. Normally, a disc cannot fall out of a CD/DVD drive. If you somehow slipped it in thru a gap rather than into the drive itself, it probably fell inside the case. To get it, shutdown the computer, unplug the power cord, then remove the side panel & see if you can locate the disc.

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#2
May 16, 2018 at 14:34:56
Desktop, Laptop, or All-In-One? Is the drive horizontal or edgewise vertical?
What make & model?

With the computer off, unplugged (and if laptop, main battery removed), you will find a tiny hole in the face of the DVD tray, a straightened paperclip can be used in this hole to release the DVD tray manually so you can slowly open it and see if the DVD/CD comes out or if you can tilt the machine so it rolls or slides out. This will prevent any damage to motor and gears if the disk gets between components.
If this does not work, you may need a service call to a professional or risk the drive or the DVD at least.

You have to be a little bit crazy to keep you from going insane.


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#3
May 17, 2018 at 00:13:59
By "track" did you mean "tray"?

If the drive has a tray which normally comes out when you push a
button, is the problem that the tray cannot move because the disk
is jammed in the mechanism? Or did the disk fall out of the tray
and into the computer case? If the latter, and the computer is in
an ordinary desktop case, you have a very easy fix. Just open the
case and you'll find it. If you are lucky it won't even be scratched.

If the disk is jammed in the tray, trying to open the tray manually
may not be successful. In addition, it may damage the disk and
possibly also damage the drive. Your best bet might be to open
the tray just enough to be able to reach in with a thin, noncoducting
stick, like a long wooden coffee stirer, and try to pry the disk loose.
You almost certainly will not be able to see what you are doing.
Your chances of damaging the drive by doing this are pretty good.

-- Jeff, in Minneapolis


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Related Solutions

#4
May 17, 2018 at 00:39:10
How to remove a cd rom
http://bit.ly/2GqWK9X

how to remove dvd drive from laptop
http://bit.ly/2Gq9M7W


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#5
May 17, 2018 at 01:49:32
Thank you all. It is a Windows 10 Desktop. Open the case ? Is that easy ? The tray is vertical . Right now it does not seem to be hurting the computer. I know I have to get it out?

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