How do I gain access to a second hand ASUS computer?

May 30, 2017 at 15:06:04
Specs: Windows 10
I'm really awful at technology so I need all the help i can get. My parents got a second hand Asus laptop for me, but the person who sold it to them didn't delete their old account (AKA the only one that is an admin.) I don't know their password, and the guest account I have is not an admin. Is there any quick and easy way that I can gain access to the computer? thanks a ton!

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May 30, 2017 at 15:59:37
We're in a grey area here...

Perhaps - to start with - ask the vendor to help. Ask him/her to create an account (full Admin) for you and to delete his/her account once they have created an Admin account for you?

Once you have a full Admin logon in your name... create a user account for yourself - for general use. Only use an Admin logon when you need to make changes etc to the installation.

The OS will likely be registered with M$ (otherwise it won't run); and possibly the original owner's details are linked to it at M$-land?

message edited by trvlr

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May 30, 2017 at 17:05:34
Lets try this one for starters.

Lazesoft Recover My Password Home Edition
Boot a Computer from a Windows Password Recovery USB Device
Accessible, powerful and user-friendly piece of software that enables you to quickly recover the forgotten administrator password.

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May 30, 2017 at 17:52:00
Morning John... Guessed the southern day shift would come across this one with that useful solution...

Tyme for bed over here...

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May 30, 2017 at 18:23:01
Hi trvlr, your weather in your patch, is probably similar to ours.

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June 4, 2017 at 03:00:11
Nye, quickest and easiest would be to contact the seller and get the password. Then reset it.

Doing the best I can here... And remember, there's always more than one path to success. :)

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June 4, 2017 at 03:46:17
Inclined to agree with Jeffiner...

There seem to be quite a few posts around re' no passwords details for a laptops bought second hand etc... Logical approach is to approach vendor first...? But then of course the story can include to the effect that the vendor isn't about anymore...

Whilst some are likely genuine situations, one an't help but wonder about some of them?

It's a bit of a grey area I suggest...

Those utils nonetheless are useful to know about...

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