|I think it would be worth checking for any obvious malware. These two freebies often unearth things that antivirus programs miss - please run in the order given:|
(blue "Download Now" button on right).
Download and "Save" the file somewhere. Go to the saved file then double click it to run the program. Use the "Scan" button, followed by the "Clean" button.
(use the "download" button rather than the "buy" button).
Install and Run the program but before running the Scan go to "Settings > Detection and Protection" and put a checkmark in "Scan for rootkits". Quarantine anything it finds.
Please past their logs on here if anything is found.
Always pop back and let us know the outcome - thanks