HitFilm Ultimate on Windows 10 - OpenGL problem

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February 21, 2016 at 08:23:25
Specs: Windows 10, AMD Athlon(tm) 64 X2 Dual Core Processor 4400+ 2.30 GHz / 2,00 GB
Hello,

Today, I installed "HitFilm Ultimate" on windows 10, and when I started the program I got the error: "OpenGL version must be 2.0 or higher"
"OpenGLSL version must be 1.2 or higher"
"Monitor must be running in 32bit true color".
And now i don't know what to do next, because I can't find anything on my computer about OpenGL.
And I only can use Hitfilm Ultimate or HitFilm Standard because I have a 32bit computer.
I have already contact hitfilm but i don't recieve an answer. Hopeful anyone can help me here?


With best regards
Arne Vincken


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#1
February 21, 2016 at 09:02:40
You need to have a graphics card that supports OpenGL 2.0, you need to have your screen resolution set to 32-bit color, & make sure you're installing the 32-bit version. You can try running the installation in XP SP3 compatibility mode but if you're graphics aren't compatible, you're probably just wasting your time.


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#2
February 21, 2016 at 10:03:04
Thanks for the answer,

my screen resolution was already set to 32-bit color, and I'm sure I installed the 32 bit but how can I see if my graphics card supports OpenGL?

And i have already tried running in XP SP3 while it was installed! maybe I should try that when I go to install it? Or does that not matter?

Windows 10 may possibly be the cause? I really hope there is a solution, I would realy like use it!

With best regards
Arne Vincken


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#3
February 21, 2016 at 11:33:24
You don't know what graphics you have? I'm not sure how it works in Win10 but in Win7, you can go to Start > Search & type in System Information. Click on it, then click Components > Display

"And i have already tried running in XP SP3 while it was installed"

Did the software work with XP or did you get the same OpenGL error? If you got the same error, it's most like because your graphics are outdated. Another possibility is the graphics drivers. It could be your system isn't fully compatible with Win10.

message edited by riider


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Related Solutions

#4
February 21, 2016 at 12:12:33
Thanks for the answer,

I now know what kind of graphic card I have. Adapter Type: "NVIDIA, (standard display types) compatible" supports this card OpenGL?

And i get the same error when i tried running it in XP SP3, is there a solution when the graphics are outdated?

Or what can I do? without having to install too much

With best regards!
Arne Vincken

message edited by Vinkcy


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#5
February 21, 2016 at 14:15:04
I use this on every comp I work on.

SlimDrivers
http://www.softpedia.com/get/System...
http://slimdrivers.com/
http://i.imgur.com/iXZx7kX.gif

Please upload SS ( screenshots ) of what it finds & give the links please Arne.

Image Uploader ( I upload to Imgur.com for images & zippyshare for files. Neither need an account )
http://www.softpedia.com/get/Intern...
http://zenden.ws/imageuploader_ru
How to use for images.
http://i.imgur.com/mWxzNlv.gif
http://i.imgur.com/ODCCcPf.gif
http://i.imgur.com/zalhLtW.gif
For other files.
http://i.imgur.com/FhtnM6c.gif
http://i.imgur.com/Wg3nZ4G.gif
http://i.imgur.com/txFkgpT.gif

message edited by Johnw


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#6
February 21, 2016 at 15:02:21
Thanks for the answer,

isn't there a way to update a driver without installing anything?

With best regards!
Arne Vincken


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#7
February 21, 2016 at 15:08:43
"isn't there a way to update a driver without installing anything?"
Don't want you to update anything, just want to see what you have installed, so we can get some idea in what direction to head.

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#8
February 21, 2016 at 15:36:27
Thanks for the answer.

Can't I just look for updates for my nvidia driver in device manager?

With best regards!
Arne Vincken


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#9
February 21, 2016 at 15:47:13
"Can't I just look for updates for my nvidia driver in device manager? \"
Yep.

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#10
February 21, 2016 at 20:09:17
"Adapter Type: "NVIDIA, (standard display types) compatible""

We now know you have NVIDIA graphics as opposed to AMD or Intel; other than that, we know nothing useful. NVIDIA has probably made over 100 different graphics processing units (GPUs) over the years. We need to know exactly which one you have. Since the exact model isn't given by the software, it would appear that the drivers haven't been installed. Just to give you an idea of how many GPU possibilities there are, see the following:

https://en.wikipedia.org/wiki/List_...

If you have an OEM system (Acer, Dell, HP, etc), post the model & model number & one of will look up your system specs. It's possible that there are no Win10 drivers for your GPU. Based on the specs you provided, your system is likely about 10 yrs old, possibly older.

message edited by riider


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#11
February 22, 2016 at 13:07:33
Thanks for the answer,

I now know that i have a "GeForce 6150SE nForce 430" driver.

What can i do further?

Is there no way to manipulate the program to let it working? Or any "simple" way to work with it on this computer?

With best regards
Arne Vincken


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#12
February 25, 2016 at 07:56:02
Hello,

Can anyone help me?


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#13
February 25, 2016 at 15:22:21
"Can anyone help me?"
I tried in posts #5 & #7.

Do that & we have a chance.


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