Solved Help with upgrading Toshiba Canvio ext port hard drive backu

March 17, 2016 at 14:21:11
Specs: Windows 64, !TB
I am having problems with Toshiba Canvio External portable hard drive with NTI EZ backup software that was installed when purchased. Have not been able to have successful backup (just figured the reason today) since Windows 10 updated from 8.1. If I go to NTI website the new software is with a trial offer only. There should be some way to update but everything seems to have a charge. At this point feel like buying different brand hard drive and using software that comes with that. I can't be only person with this problem. Also originally spoke rep that told me how to overwrite backups so as to not run out of space. That also won't work now. Please, I would appreciate some guidance. These things are maddening!

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March 17, 2016 at 14:42:41
✔ Best Answer
In my own (limited) experience... one can simply ignore the bundled backup software and simply use the drive as is.

I have a Seagate usb drive; came with some backup software (can't recall what). I ignored it; never installed/activated it or what ever. I simply copy all my personal files to the drive via Explorer (if using Windows) or Finder (if using my Mac systems).

One can also use other Windows compatible backup software too. And of course Windows (whichever recent version) has its own built-in?

I prefer to copy/duplicate files, rather than "backup in the true sense. A true backup isn't immediately available without one has the compatible software for it. Whereas a straight copy/duplication of files to the drive - means the content is instantly available from any OS that can read/access the file format (usually ntfs).

So - if you can ensure that any important files are already duplicated "as files proper" then why bother with NTI etc.? If the NTI backup is just that - not in an actual instantly file format - then copy all personal/critical files to DVD;and verify the copies are truly accessible too. Then simply start backups etc. anew using either Windows utility, or any other third-party utility you prefer (as long as it's Windows-10 compatible). EASUS has one; Acronis is another; and there are others;

message edited by trvlr

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